Description At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count , creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard. What will you be doing? Supervises and coordinates activities of room attendant/room cleaners engaged in cleaning and maintaining premises of hotel by performing the duties outlined. · Select staff, recruit, hire, and train qualified housekeeping personnel. · Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets. · Confirm all housekeeping staff members have arrived or find substitutes for absence employees. · Prepare and distribute room assignments and keys to the housekeeping attendants daily. · Check floors periodically, update the current room status, and find opportunities for service improvements. · Communicate with Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. · Answer the department telephone to respond quickly to requests from guests. · Check hotel's computer for information concerning room status and enter updated room status. · Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. · Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines. · Orient and familiarize new personnel with hotel facilities and operating hours. · Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. · Maintain good performance and productivity levels by setting quality standards following hotel procedures and policies. · Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. · Prepare annual housekeeping budget. · Maintain high quality of housekeeping standards in: a) the guest rooms; b) linens and uniforms; c) lost and found; d) laundry; and e) janitorial department and night cleaners. · Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment. · Submits requests for repair of cleaning equipment. · Requisitions or purchases other supplies and equipment for hotel room honor bars, toiletries, and paper products. What do you bring to the role? · Bachelor’s degree in hospitality or similar industry preferred. · Minimum of 2 years management experience in boutique hotel industry. · Basic knowledge of MS Office. · Flexible schedule, able to work evenings, weekends and holidays. What’s in it for you? · Room discounts at Marcus Hotels & Resorts and IHG-branded properties · Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa · “Two for one” movie theater coupons at Marcus Theatres · Ability to grow your career and transfer from one property to another · Paid time off · Flexible scheduling · Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match And more!

About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer. #KMPE