Area Director of Operations
New Today
Overview
Grow your career! At EmpowerMe Wellness, you’ll find opportunities for promotion, continuing education, and great benefits, all while making a real difference in the life of seniors. Our results are in our success stories – come write yours with us. Join our team today!
Who We Are
Responsibilities
Execute strategies for delivering high-quality rehabilitation services that are person-directed and that produce outcomes in line with company goals and objectives
Assists with the development of new business opportunities, including identifying and developing strategic partnerships with other entities
Provides leadership for division-wide policy development, evidenced-based practices, and clinical programs that meet the needs of outpatients and long-term care patients, with focus on residents in senior living communities
Directs and oversees area therapy teams to establish/maintain routine quality improvement efforts and monitoring, including clinical record review, patient satisfaction, and rehab agency survey readines
Coordinates strategic planning and implementation of organizational practices within the rehabilitation division
Collaborates with Senior VP of Operations to develop annual area-wide budgets for individual communities, including visit targets for individual therapists/therapy teams
Responsible for ensuring therapy staff meets identified productivity expectations and provides strategic guidance on how to accomplish productivity goals
Sets area quality improvement goals and community development plans in collaboration with Senior VP of Operations
Assists in recruiting, interviewing, onboarding, and orientation of new team members
Responsible for supervision, training, coaching, and evaluation of rehab staff
Provides training to team members and community staff as requested
Demonstrates competence in regulatory compliance, ensuring each Rehab Agency and therapy location stays in compliance with all regulatory agencies
Provides leadership in such a manner that represents key servant leadership principles, including effective listening, empathy, awareness, and persuasiveness
Attends corporate sponsored meetings and training sessions as required
Actively participates in networking and community-based group(s) that are relevant to company
Provides guidance to key leadership of communities and clients serviced by EmpowerMe Rehabilitation regarding the role of rehab as a partner
Collaborates with Human Resources regarding employee relations and conducts employee discipline sessions as needed
Remains coachable and demonstrates the ability to effectively help others succeed
Delivers truthful and unfiltered information to subordinates, supervisors, and company owners
Ensures that company standards and policies are well-maintained
Complies with HIPAA & PHI guidelines and protects confidentiality at all times
Aligns his/herself with the company vision for service quality and value creation
Ability to travel with overnight stays as needed
Qualifications
Five (5) years of experience in rehabilitation in senior care communities, with proven leadership and organizational skills
Ability to travel statewide
Experience in rehabilitation in senior care communities, with proven leadership and organizational skills
In-depth knowledge of Medicare payment systems and EHR/EMR systems
Exceptional communication and interpersonal skills are required along with the heart and passion to work with older adults while providing the best care possible
Proven experience in staffing, leading, developing, and retaining strong organizational teams
Superior analytical, project management, and organizational skills
Must have the ability to remain calm in stressful situations, be flexible, work well with many interruptions, and have exceptional multi-tasking skills
Passion to achieve results through self-motivation, initiative, and proactive orientation with a sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems
Sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems
Driven to achieve and exceed goals and have the ability to motivate others to do the same
Conduct oneself in a professional manner at all times with the ability to effectively perform conflict intervention and resolution
Respect for the principles of patient rights and confidentiality, knowledgeable in HIPAA & PHI guidelines
Must possess a solid understanding of Physical, Occupational, and Speech Therapy for seniors, as well as a general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care
Must exhibit and promote a high level of professionalism, customer service, curiosity, and friendliness in all interactions with employees, residents, and visitors throughout the organization
What We Offer Full Time Employees:
-401 K
-Full Benefits
-PTO
-HSA and FSA
-Life and Disability Insurance
-EAP
-Career Advancement Opportunities and Cross Training Opportunities
-Recognition Programs
-FUN and much more
This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
- Location:
- Rancho Cucamonga
- Job Type:
- FullTime