Agency Director - In-Home Care Agency
New Today
Full-Time | $45,000-$55,000 (DOE) | Monday-Friday, 8am-5pm
Are you a dynamic leader with a passion for operations, team-building, and delivering purpose-driven care? Do you thrive in a start-up environment where strategic thinking, adaptability, and initiative are critical to success?
Caring Senior Service of Sugar Land is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization.
What You'll Do:
As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operations-from care coordination to financial performance-while building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.
Key Responsibilities:
- Strategic Operations & Leadership
- Drive operational excellence through planning, audits, system oversight, and process improvements
- Inspire and lead a team of office staff and caregivers, promoting accountability and growth
- Start-Up Mindset
- Identify and act on opportunities to scale the business, streamline workflows, and increase efficiency
- Build systems and team culture from the ground up, with a hands-on, entrepreneurial approach
- Client & Caregiver Relations
- Conduct in-home consultations and safety assessments with compassion and precision
- Ensure caregivers are trained, motivated, and delivering exceptional service
- Compliance & Risk Management
- Ensure ongoing compliance with all state, federal, and local regulations
- Maintain all required licenses, accreditations, and documentation
- Financial & Business Oversight
- Manage billing, payroll, and collections
- Monitor budgets and margins to ensure sustainable growth and profitability
- Marketing & Community Engagement
- Act as the local face of the agency-developing referral relationships, representing the brand, and driving local outreach
- Leadership Experience:
- Minimum of 5+ years in leadership/management, preferably in healthcare, senior care, or service operations
- Demonstrated ability to lead and develop high-performing teams
- Experience building or managing a business or start-up is highly preferred
- Hands-On Senior Care Background:
- Direct experience providing care to seniors is required (you know what quality care looks like firsthand)
- Skills & Attributes:
- Self-starter with strong problem-solving, communication, and decision-making skills
- Organized, adaptable, and results-oriented
- A leader who leads by example-with empathy, integrity, and a drive for excellence
- Physical Requirements:
- Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
- On-call duties required, including occasional nights and weekends
At Caring Senior Service, you don't just manage operations-you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:
- Lead with purpose-directly improving the lives of seniors and their families
- Shape the future of our Sugar Land location, with the autonomy to build and grow
- Be part of a trusted national brand with 30+ years of excellence in senior care
- Enjoy a collaborative, supportive culture that values innovation and leadership
This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.
Apply Today
To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you're passionate about leading in senior care.
- Location:
- Sugar Land
- Job Type:
- FullTime
