Director, Financial Services  Who we are!   The combined Gen3 family expertly oversees more affiliate businesses than any agency in the world and is a 14-time Agency of the Year award winner.

We serve over 300 clients such as Gap, American Express, and many others!

With over 20 + years of industry experience, we’ve helped grow revenue through affiliate innovation to the tune of hundreds of millions of dollars.

If you’re passionate about affiliate marketing, have a knack for building partnerships, and are data-driven; we want to hear from you!    As our agency continues to grow we are looking for an Affiliate Director to join the team and be part of this fast-paced growing company.

LOCATION:

Hybrid for people close to our offices.

Remote options are available outside of head office locations  Job Description  The Director, reporting to the Senior Vice President, is responsible for the successful execution of department objectives, performance standards, processes, employee relations, client management, and analysis in support of the overall growth and development of the affiliate team. In addition, the Director is responsible for monitoring team and client performance regularly to gather feedback and ensure overall growth, satisfaction, and retention.  Oversees:

Account Managers and Senior Account Managers  Reports to: Senior Vice President   RESPONSIBILITIES :  Work collaboratively to translate the company’s vision and goals into tactical solutions and results   Review onboarding strategies for new clients and participates in the planning & presentation of the annual affiliate program proposals and quarterly business reviews (QBRs)  Hosts weekly one-on-ones with the account team to review account performance in relation to predetermined action plan and KPIs, and provide recommendations for optimization  Conduct regular client touch bases and report feedback to leadership along with proposed recommendations and solutions to improve support & services  Review delivery team reports and summaries to stay abreast of program performance and progress in relation to the action plan and KPIs, providing feedback and guidance on areas of improvement for their team members  Act as a point of escalation to help team members troubleshoot and resolve client, program, and publisher related issues  Escalate all areas of concern in relation to client and/or individual performance issues to the SVP  Identify industry trends and making recommendations to the leadership for new and creative ways to improve, automate and streamline our services  Participate in the interviewing and onboarding of new team members  Accountable for team staffing, bandwidth and program allocation   Manage delivery teams’ P&L as it relates to department goals, targets and forecasting  Assist Biz Dev with various ad hoc projects including case studies and proposals  Assist Delivery Leaders with various ad hoc projects (white papers, blog posts, client testimonials etc.)  Assess and support in client’s contract renewals, amendments, and potential renegotiations  Conducting performance reviews for direct reports  Participate in the interviewing and onboarding of new team members  Accountable for client growth and retention   ABOUT YOU: 7+ years of direct affiliate management experience; agency or network experience required; in-house experience a plus  Knowledge of and experience working with Affiliate Networks (ShareASale, Commission Junction, etc.)  Demonstrated supervisory, delegation, and strong mentorship skills  Obsessed with action in a fast-paced, sometimes ambiguous environment  Strong analytical and quantitative skills  Ability to work on multiple priorities simultaneously, prioritizing and coping well under competing demands and pressure  Possess a thorough understanding of the Affiliate Marketing environment   A strong account management background, including past experience managing accounts   Ability to influence and convince others, you have organizational know-how  Team management, mentoring, maintaining team cohesion abilities What's in it for you?

Hybrid work. Remote work options are available outside of head office locations  Flexible work hours  Summer Fridays  Insurance coverage with cost incentives  Paid parental leave benefits   Advancement opportunities   Ongoing training and development opportunities  Opportunities to travel   401K contribution matching plan after 6 months  Company sponsored events Powered by JazzHR