We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Responsibilities: • Manage client accounts by fostering strong relationships and ensuring seamless communication. • Develop and implement strategic plans to meet business objectives and client expectations. • Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals. • Collaborate with internal teams to deliver high-quality client experiences and innovative solutions. • Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes. • Provide strategic direction to clients, aligning their goals with actionable plans. • Monitor account performance and deliver regular reports to stakeholders. • Address client concerns promptly, ensuring satisfaction and maintaining trust. • Stay updated on industry trends to inform strategic recommendations and improve service delivery. • Drive continuous improvement in account management practices to enhance overall efficiency. • Proven experience in account management or a related field. • Strong understanding of client experience (UX) strategies and their application. • Expertise in public relations and account service management. • Demonstrated ability to create and execute annual planning initiatives. • Exceptional communication and interpersonal skills. • Ability to provide strategic direction and actionable insights. • Proficiency in managing multiple accounts and meeting deadlines. • Knowledge of industry trends and best practices in account management and client relations.