Workday OPAL Product Director

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The Office of Innovation and Technology is seeking a Workday Product Director to lead, manage, and grow a large team responsible for the implementation, optimization, and continuous improvement of Workday across various modules. This leadership role will oversee a team of 40 professionals working across Workday’s Financial and Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities. The ideal candidate will have a strong background in Workday, combined with leadership experience in managing large, cross-functional teams within a complex organizational environment. This role requires a deep understanding of Workday’s capabilities and best practices, as well as the ability to drive product strategy, manage cross-functional teams, and deliver impactful results that meet the needs of public sector stakeholders. The ideal candidate will have experience in a large public sector environment and will be passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology. Workday Product Strategy & Roadmap Development: · Define and maintain the Workday product roadmap aligned with the strategic goals of the organization. · Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives. · Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations. Cross-Functional Team Collaboration: · Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement. · Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements. · Provide strategic direction and thought leadership to team members across different Workday modules, ensuring alignment with organizational goals and priorities. · Develop and implement training programs to continuously enhance the team’s technical expertise and leadership skills. · Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features. Project Management & Delivery: · Lead the execution of Workday implementation projects, upgrades, and system configurations, ensuring projects are delivered on time, within scope, and within budget. · Serve as the primary point of contact for stakeholders, ensuring transparent communication on project statuses, timelines, risks, and outcomes. · Identify and mitigate risks that could affect project timelines or quality, taking corrective action as needed. Optimization & Continuous Improvement: · Work with business stakeholders and technical teams to evaluate system performance, monitor key metrics, and implement updates or new features that drive efficiency and effectiveness. · Lead the evaluation and deployment of new Workday features and functionality, ensuring continuous enhancement of the platform’s capabilities. · Ensure the effective integration of Workday with other enterprise systems, managing dependencies and resolving challenges as needed. Stakeholder Communication & Training: · Act as a subject matter expert (SME) for all Workday-related topics, direct training and support to end users across the organization. · Regularly communicate project status, outcomes, and improvements to both technical and non-technical stakeholders. · Ensure training materials are developed and maintained, including user documentation and user support resources, to support effective platform adoption. Compliance & Security: · Ensure that Workday configurations and updates comply with all relevant regulatory requirements, data privacy laws, and internal policies. · Partner with the IT and security teams to maintain data integrity, security, and confidentiality within Workday, particularly for sensitive employee and financial data. Performs miscellaneous job-related duties as assigned. Qualifications
kills & Knowledge: · In-depth knowledge of Workday Finance, Purchasing and other Workday modules, with experience in system configuration, deployment, and post-implementation support. · Strong understanding of public sector finance and purchasing processes, regulations, and compliance requirements. · Ability to lead cross-functional teams and work with senior leaders to drive product success. · Excellent project management, organizational, and time management skills with a focus on delivering high-quality results on time. · Strong analytical and problem-solving abilities with the capacity to make data-driven decisions. · Demonstrated experience leading Workday product strategy within a government agency, large municipality or similarly complex public-sector organization. Technical Proficiency: · Experience working with Workday Studio, Workday Integration, Workday Reporting, and other technical components of the platform. · Experience with other ERP systems is a plus. Communication and Management Skills: · Strong communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels. · Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment. · Customer-centric mindset with a commitment to delivering excellent service and value to the organization. · Adaptability and flexibility to respond to changing business needs and priorities. Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field; advanced degrees or certifications (, MBA, Workday Certification) are a plus. · Minimum of 10+ years of experience in financial systems management with significant experience in system configuration, integration, and optimization and with at least 5+ years in a leadership role managing large, cross-functional teams preferably in a large governmental environment · Proven experience in managing large-scale Workday implementations, system optimizations, and driving thedevelopment of strategic product roadmaps. · Knowledge of data privacy laws and regulations specific to public sector operations.
Location:
Philadelphia
Job Type:
FullTime

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