VCU School of Pharmacy-Director of Student Success Benefits of working at VCU All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits . Job Code 10911-10913 Recruitment Pool All Applicants Posting Number req7979 Unit School Of Pharmacy MBU Department School of Pharmacy Dean's Office Department Website Link Location MCV Address 57 N 11th St, Richmond, VA 23298 USA Duties & Responsibilities About VCU

At VCU, we are UNCOMMON and UNLIKE any other university. As a premier, urban, public research university, we are nationally recognized for diversity and classified by Carnegie as both R1 and Community Engaged. VCU offers a thriving environment for personal and professional growth. It’s a place of opportunity where your career can flourish, and your success is supported at every step. We are proud to be one of the best employers for diversity. About the School of Pharmacy

The VCU School of Pharmacy has a 125-year tradition rooted in the Medical College of Virginia and is ranked among the top 20 Schools of Pharmacy nationwide. We are dedicated to graduating outstanding pharmacists and scientists who improve human health, conduct exemplary research, and contribute to interprofessional patient care. The University recognizes the School of Pharmacy as the highest-ranking academic unit for Inclusive Excellence. As a full-time staff member at VCU, you'll have access to a generous benefits package that includes health, vision, and dental coverage, life insurance, short- and long-term disability coverage, retirement plans, flexible spending accounts, tuition benefits, significant paid time off, 12 paid holidays, and more. Explore our benefits. About the Role VCU School of Pharmacy invites you to apply to the Director of Student of Success role. The Director of Student Success plays a pivotal role in shaping a supportive and thriving academic environment for all students. Reporting to the Associate Dean for Student Success, this leadership position oversees day-to-day operations of Student Success (OASS) and closely works with Office of Admissions, ensuring that services are delivered in full alignment with university policies and standards. The director will lead the development and implementation of student services policies, and design inclusive programming that promotes academic enrichment, professional development, and holistic support for undergraduate, graduate, and professional students. In partnership with the Associate Dean and school leadership, the Director will actively contribute to the creation and evaluation of strategic initiatives aimed at advancing student achievement and well-being across the university. Key Responsibilities The following areas are of utmost importance for this position: Student Retention and Progression – In collaboration with the Associate Dean for Student Success, the director will be responsible for implementing, evaluating and presenting student retention practices across all School of Pharmacy programs. Student Services – The director will be responsible for planning, developing and general oversight of student services programs and operations that facilitate student success. This includes things such as early alerts/progress reports, excused absences, academic probation and academic warning advising campaigns, and academic progression requirements. Job Placement Coordination – The director will track job placement for graduating students and, in coordination with the School of Pharmacy technology department and the Student Success Program Coordinator, create and manage a “job board” that houses active pharmacist positions across Virginia and abroad. Event Management – The director, in collaboration with the Associate Dean of Student Success and the Office of Admissions and Student Success team, will be responsible for planning, executing and evaluating schoolwide student events such as Graduation & Hooding Ceremony, P1 Orientation, P4 On-Campus Day, Career Fair, Internship Fair, White Coat Ceremony, and other student events as needed. Supervision – The director will be responsible for supervising student success team members. Qualifications Minimum Qualifications Master’s degree with equivalent combination of training or experience in higher education or equivalent field. Demonstrated strength in student engagement, including at least 5 years of advising or other significant student interaction/mentoring at the university level. Excellent verbal and written communication skills. Ability to work collaboratively in a team environment. Demonstrated experience working in and fostering a welcoming faculty, staff and student environment. Experience working in a high volume academic unit. Excellent administrative and organizational skills, including the ability to identify and resolve complex administrative problems. Demonstrated ability to handle multiple tasks with competing deadlines. Confidence with data extraction and dissemination. Demonstrated experience in problem solving, critical thinking, student success and program evaluation. Demonstrated experience working with internal and external stakeholders to provide holistic student success from admissions to graduation and beyond. Demonstrated experience with platforms like EAB Navigate, Canvas, Banner, Google Drive ( Docs, Forms and Sheets), and Mailmerge Platforms. Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU. Preferred Qualifications 7 years of academic advising or academic/student success administrative experience. Supervisory experience. Experience working at a large, urban, research university. Comprehensive knowledge of enrollment, recruitment, retention and student success approaches and issues in higher education and professional education. Familiarity with common student needs and concerns in health care/pharmacy programs. FLSA University Employee Job FTE 1 Exemption Status Exempt Restricted Position No E-Class UF - University Employee FT Job Category University Employee ORP Eligible Yes Salary Range $80,000-$89,000 Compensation Type Salaried Target Hire Date 9/22/2025 Contact Information for Candidates Nicholas Garcia

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