Used Car Director
5 Days Old
Overview We are one of the Largest Auto Groups in the country and a place where painful sales experiences are a thing of the past. Our Used Car Sales Director will develop and mentor Salespeople staff while directing the service activities of the dealership. Performs duties such as managing all vehicle sales processes, achieving optimal vehicle sales volumes and profit objectives, and ensuring that each customer is treated as an individual, with care and respect. Complete these tasks personally or through subordinates.
Responsibilities Achieve forecasted goals and objectives for the department.
Maintain CSI above national average.
Maintain sales efficiency above 100% of manufacture requirement.
Recruit, hire, train, motivate, develop, and hold accountable all members of the sales team.
Prepare a monthly and annual budget and plan to meet goals and objectives.
Understand and comply with federal, state, and local regulations that affect vehicle sales.
Process all paperwork required by federal, state, and local laws.
Review deal files and documents related to federal, state, and county law for completeness and accuracy.
Conduct training meetings for salespeople and sales managers regarding the legal handling and processing of documents and how that relates to federal, state, local laws and regulations.
Work closely with other department managers to ensure cooperation and teamwork throughout the dealership.
Attend and participate in weekly manager meetings to review objectives, tracking numbers and safety/compliance issues.
Direct Garff Management Routines for the Sales Department.
Create schedule for sales department employees.
Hold daily one-on-one planning and review meetings with each sales manager/team leader to review their current goals, performance and plans.
Develop and organize a training schedule, as directed by the GM, to ensure that each salesperson receives sales training and/or role-playing sessions daily.
Guide sales managers and assist them in setting their short and long-term goals and objectives.
Assist sales managers in developing programs of improvement for those salespeople who are failing to reach their objectives.
Assist customers in the purchase process when necessary.
Ensure all salespeople adhere to Company Values and take corrective action when necessary.
Recommend to the GM the new and used vehicle inventory to be carried.
Teach, train and ensure that the sales team is following up with all leads per company standards.
Assist in the development of advertising campaigns and other promotions.
Qualifications Minimum of 4 years of Automotive Sales Management work experience
Toyota Experience Preferred
Must be used to managing high volume of 150+ units a month.
High School diploma or equivalent required
Ability to read and comprehend job-related instructions and information whether electronic or paper-based. Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems.
Results Orientation – the ability to plan and achieve business goals within the timelines established
Teamwork – ability to work with others to effectively enhance results or processes
Interpersonal Skills – the ability to interact and communicate well with employees and customers at all levels, socially poised
Leadership & Example Setting – the ability to motivate dealership managers and employees and model desired behaviors
Benefits Great culture with career opportunities
Competitive compensation package
Average Yearly Pay Range: 120k-175k (includes standard pay, commissions, bonuses, and/or incentives)
Paid Time Off and 401k
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
Wellness Program
Employee purchase and service program
Equal Opportunity We are an Equal Opportunity Employer.
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- Location:
- Los Angeles, CA, United States
- Job Type:
- FullTime
- Category:
- Management & Operations