Job Summary

Department-Specific Responsibilities Oversees functional aspects of Financial Aid systems. This includes testing of SIS updates, creating Jira's for system configurations to match FA process cycles, requests updates as needed to IU processes, and collaborating with technical staff. Leads the development and improvement of financial aid processes using reporting, new technologies, and new methods. Acts as a resource for campuses, internal staff, and external partners for financial aid systems and processes. Identifies problems both internally and externally and works with staff to identify and implement solutions. General Responsibilities Provides highest level of operational leadership and coordination of assigned staff members to define financial aid/scholarships methodologies and standards; provides direction and guidance on high priority financial aid/scholarships projects/initiatives. Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase financial aid/scholarships initiatives. Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal. Manages high level assignments and allocation of financial aid/scholarships resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale financial aid/scholarships projects with a wide audiences in support of academic initiatives. Makes budgetary recommendations/proposals based on resource needs and ensures cost containment. Researches and stays up-to-date on new industry financial aid/scholarships standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs. Works collaboratively with other financial aid/scholarships leaders across departments in recommending standards, best practices, and related policies/procedures. Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to financial aid/scholarships.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATION Required Bachelor's degree in business, public policy, or related field Preferred Master's degree in related field WORK EXPERIENCE Required 4 years in student services, enrollment management, higher education student affairs, or related field 1 years of management experience in relevant field SKILLS Required Proficient written and verbal communication skills Maintains a high degree of professionalism Demonstrated time management and priority setting skills Demonstrates a high commitment to quality Excellent organizational skills Excellent collaboration and team building skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Demonstrates excellent judgment and decision making skills Effective conflict management skills Builds and manages effective teams Commitment to working with people of diverse backgrounds Interprets federal, state, and institutional rules and regulations

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

This is an in-person position, in either on the Indianapolis or Bloomington campus; 5 days a week in the office.

Advertised Salary

$90,000 to $100,000 based on relevant skills and experience

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Sr. Operational FLSA: Exempt Job Function: Student Services Job Family: Financial Aid & Scholarships Click here to learn more about Indiana University's Job Framework. Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.See Indiana University Notice of Non-Discrimination here which includes contact information.