Technical Product Marketing Director, Commerce Cloud Job at Salesforce in San Fr

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Overview Technical Product Marketing Director, Commerce Cloud at Salesforce. This role bridges product capabilities and market needs, blending deep technical knowledge of Salesforce Commerce solutions (B2C and B2B Commerce, OMS, POS, and Payments) with strong marketing acumen to drive product adoption, enable sales teams, and articulate value to diverse audiences via demos, webinars, and more. Key Responsibilities Lead the creation of compelling product demonstrations and assets. Craft and deliver engaging live and recorded demos for major events (Connections, Dreamforce, NRF) and for sales enablement and marketing campaigns. Create and maintain technical product marketing assets, including best practice demo scripts, demo recordings for website and marketing materials, reusable assets for sales teams, and hands-on workshops. Ensure all demo content reflects current product messaging, positioning, and competitive differentiators. Drive technical enablement and thought leadership. Translate complex technical features into clear, compelling value propositions for business, technical, and executive audiences. Develop and deliver technical enablement programs for Solutions, Sales, and Partner teams to ensure deep product expertise for customer conversations. Serve as a subject matter expert supporting strategic programs (e.g., analyst relations) with technical validation and customer use cases. Serve as a cross-functional liaison between Product, Solutions, and Marketing to ensure technical accuracy and alignment across go-to-market efforts. Collaborate with Product to ensure readiness for launches, including technical FAQs and enablement for internal teams. Support demand generation by providing technical content for campaigns, webinars, and events. Facilitate regular roadmap presentations from Product and Engineering to enable the sales engineering organization. Monitor industry trends, competitive offerings, and customer feedback to refine messaging and positioning; provide competitive intelligence and market analysis to influence product strategy and GTM execution. Qualifications Bachelor’s degree in Marketing, Business, Computer Science, or related field (or equivalent experience). 8+ years in product marketing, technical marketing, or solution engineering, preferably in Salesforce or enterprise SaaS. Hands-on experience with Salesforce Commerce Cloud (B2C, B2B, OMS, POS). Strong understanding of eCommerce industry trends and customer needs. Proven ability to create engaging, technically accurate marketing materials. Excellent written, verbal, and presentation skills with the ability to communicate across technical and non-technical stakeholders. Experience supporting sales cycles with technical content and customer-facing presentations. Desired Skills & Experience Familiarity with the Salesforce ecosystem, AppExchange solutions, and partner integrations. Experience with competitive intelligence and market analysis for eCommerce platforms. Ability to quickly learn and communicate new technical concepts. Comfort working in a fast-paced, cross-functional, global environment. About Salesforce Salesforce is the #1 AI CRM, driven by a culture of ambition, trust, and innovation. We seek Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Benefits and Inclusion Salesforce is an equal opportunity employer. We are committed to a diverse and inclusive workplace. Details about compensation, benefits, and our commitment to fair hiring practices are provided in our Posting Statement and Benefit pages. Job Details Job category: Marketing & Communications Location: San Francisco, CA (examples shown in postings) and other Bay Area locations with salary ranges typical for the market.
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In Summary: Technical Product Marketing Director, Commerce Cloud at Salesforce. Lead the creation of compelling product demonstrations and assets . Craft and deliver engaging live and recorded demos for major events (Connections, Dreamforce, NRF) and for sales enablement and marketing campaigns .
En Español: Descripción general Director de Marketing Técnico de Productos, Commerce Cloud en Salesforce. Este papel une las capacidades y necesidades del mercado de los productos, combinando un profundo conocimiento técnico de las soluciones comerciales de Salesforce (B2C y B2B Comercio, OMS, POS y Pagos) con una sólida perspicacia de marketing para impulsar la adopción del producto, habilitar a los equipos de ventas y articular el valor a diversas audiencias a través de demostraciones, webinares, etc. Responsabilidades clave Lidera la creación de atractivas presentaciones de productos y activos. Crea y entrega demos en vivo y grabados comprometedores para eventos importantes (Connections, Dreamforce, NRF) y para capacitaciones de venta y campañas de mercadeo. Crear y mantener activos técnicos de comercialización de productos, incluidos mejores guiones demo, grabaciones demo para sitios web y materiales de marketing, soluciones reutilizables para equipos de venta, y más. Trabaja como expertos especializados para desarrollar programas de gestión de contenidos y funciones técnicas, así como para mejorar las relaciones al cliente y proporcionar apoyo técnico a sus clientes. Servir como un enlace interfuncional entre productos, soluciones y marketing para garantizar la precisión técnica y la alineación a través de los esfuerzos de mercado. Colaborar con el producto para asegurar la preparación para los lanzamientos, incluidas las preguntas frecuentes técnicas y la habilitación para equipos internos. Apoyar la generación de demanda proporcionando contenido técnico para campañas, webinares y eventos. Facilitar presentaciones periódicas de hoja de ruta desde Producto e Ingeniería para permitir la organización de ingeniería de ventas. Monitorear tendencias de la industria, ofertas competitivas y comentarios del cliente para refinar la mensajería y posicionamiento; proporcionar inteligencia competitiva y análisis de mercado para influir en la estrategia del producto y ejecución de GTM. Calificaciones Licenciados en Marketing, Bachillerato en Ciencias Empresariales, Informática o experiencia relacionada (o equivalente). Experiencia con inteligencia competitiva y análisis de mercado para plataformas de comercio electrónico. Capacidad para aprender y comunicar rápidamente nuevos conceptos técnicos. Comodidad trabajando en un entorno global acelerado, multifuncional y transversal. Sobre Salesforce Salesforce es el CRM #1 AI, impulsado por una cultura de ambición, confianza e innovación. Buscamos Trailblazers apasionados por mejorar los negocios y el mundo a través de la IA, impulsar la innovación y mantener los valores fundamentales de Salesforce en el corazón de todo. Beneficios e Inclusión Sales Force es un empleador de igualdad de oportunidades. Estamos comprometidos con un lugar de trabajo diverso e inclusivo. Detalles sobre compensación, beneficios y nuestro compromiso con prácticas de contratación justas se proporcionan en nuestras páginas Posting Statement y Benefit.
Location:
San Francisco
Job Type:
FullTime