Job Title: Creative Director Location: Nashville, TN Employment Type: Full-Time About Please & Thank You Please & Thank You is a collective of creative professionals specializing in touring, experiential events, brand partnerships, digital development, commerce, and logistics. We combine market-specific technology, seasoned expertise, and world-class partners to deliver exceptional experiences and digital ecosystems for some of the most recognized artists and brands in the world. Learn more at please.co . Position Overview We are seeking a visionary, cross-disciplinary Creative Director to lead and shape the future of our brand, creative operations, and digital products. Reporting directly to the VP of Marketing , this leader will be responsible for developing and maintaining our creative vision across all channels — from high-impact brand storytelling and immersive digital experiences to product design and scalable creative systems. This is a strategic and hands-on leadership role requiring someone who thrives in fast-paced, entrepreneurial environments and has the ability to flex across creative disciplines — including brand design, UX/UI, video, motion, and experiential content. You’ll manage and grow a nimble in-house team, build scalable creative systems, produce and oversee high-caliber content, and work with external vendors to bring ideas to life. This is a hybrid role for someone open to working partially from home and partially from our office in Nashville. Key Responsibilities Creative Vision & Brand Leadership Define, articulate, and evolve the overarching creative vision and brand identity for Please & Thank You and its affiliated projects. Ensure cohesive brand expression across all touchpoints, including social, digital, experiential, product, and internal communications. Stay ahead of design, cultural, and content trends to maintain creative relevance and innovation. Product & UX Design Leadership Oversee and contribute to product design and UX strategy for internal platforms and customer-facing applications. Partner with product and engineering teams to ensure a cohesive user experience aligned with brand values and business goals. Develop creative roadmaps that support future product vision and scalability. Creative Operations & Systems Build and implement scalable systems and workflows for asset management, file organization, feedback cycles, and brand governance. Develop and maintain internal brand tools such as style guides, presentation templates, and design systems. Standardize quality controls and approval processes across creative functions. Content Creation & Vendor Oversight Lead the production of high-quality, premium creative across media — including web, social, print, and motion. Actively contribute to creative output, especially in high-visibility projects and pitches. Source, manage, and collaborate with external creative partners and agencies as needed to scale output and capabilities. Team Leadership & Culture Manage, mentor, and develop the in-house creative team, including designers and freelancers. Foster a collaborative, feedback-rich environment that encourages experimentation, excellence, and ownership. Identify hiring needs, skill gaps, and resourcing plans to support company growth and creative ambitions. Travel periodically to collaborate with the team Required Qualifications 7+ years of experience in design and creative leadership roles across brand, product, and digital. Proven ability to set and maintain a cohesive brand direction across multiple mediums. Polished portfolio that showcases brand campaigns, digital design, UX, motion/video, and experiential work. Deep expertise in creative platforms including: Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects) Figma or comparable UX/UI tools Project management and asset organization tools (Asana, Notion, Frame.io, etc.) Demonstrated experience leading creative teams and building scalable systems. Outstanding storytelling, visual design, and conceptual thinking skills. Strong communicator with an ability to synthesize feedback and align diverse teams. Preferred / Bonus Qualifications Experience in the touring, music, or live events industry. Fluency in high-energy video editing and motion content creation. Experience designing software products or platform interfaces. Success in startup or early-stage, fast-growth environments. Comfortable working hands-on as needed while leading high-level strategy. Why Join Us? Work with a passionate, creatively driven team that operates at the intersection of culture, technology, and entertainment. Take ownership in shaping the creative and digital future of some of the most exciting brands and artists in the world. Be part of a growing company with real impact, autonomy, and an inspiring vision. To Apply: Please include a resume, a brief note about your interest in the role, and a portfolio or work samples that demonstrate your creative leadership and range.

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