Overview

Attio is on a mission to redefine CRM for the AI era. We’re building the first AI-native CRM designed for ambitious go-to-market teams. Our team solves complex technical challenges, delights users, and sets a new standard for the industry. Our Customer Success team helps customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. We guide teams through complex use cases with technical fluency and empathy, turning onboarding into long-term success. We’re hiring a Solutions Engineer who is resourceful, committed, and deeply curious, to help reinvent how millions of people work.

What you’ll do

• Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
• Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact
• Architect custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
• Lead demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
• Consult on general RevOps and GTM-tech best practices
• Partner with Account Executives during the sales process to close our largest new business deals
• Independently manage customer onboarding post-sale
• Serve as the relationship owner for our top accounts
• Advocate for customers across product, engineering, and marketing teams, sharing insights on how customers use Attio and how it fits into the broader sales-tech ecosystem

What you’ll bring

• 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
• Expertise architecting SaaS deployments for clients across varied industries and use cases, with comfort working with APIs, no-code platforms, and data models across SaaS products
• Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
• Familiarity with fast-growing startups and adaptability to work in a hybrid role spanning sales, onboarding, and success

What we offer

• Competitive salary and equity in an early-stage tech company
• 25 days holiday plus local public holidays
• Apple hardware
• Medical, dental, and vision coverage
• 401K
• Enhanced family leave
• Team off-sites in various locations
• Remote working and flexibility

Hiring process

• Introductory phone call
• Technical interview
• Strategic decisions discussion
• Exercise: preparation and presentation/discussion
• Offer stage

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Think Tanks