Overview The Commercial/PSS Training and Leadership Development Team is responsible for the design and delivery of all training needs for field based and some internal based professionals who interact with our customers. We prepare our colleagues for successful interactions with our diverse customer base. Responsibilities Director of PSS Training will be responsible for supporting PSS training needs across therapeutic areas. Lead strategic planning and implementation of world-class, process and any/all necessary PSS related training and skill-based training via eLearning, live meetings, virtual training and on-demand training courses. Provide consistency across TAs where applicable. Develop, with the PSS Leadership team, the training and development function for the PSS team as well as other PSS trainings for the Business Unit as needed. On-the-ground execution and deployment of training experiences. Develop and execute comprehensive strategic and tactical plans to support short- and long-term objectives of the PSS team. Implement and continuously improve the following work streams: PSS Onboarding; New hire training programs and curriculum; Field Training; Collaboration/Coordination with One PSS training initiatives; Build a sustainable ongoing learning journey for PSS Teams (field and home office). Work with cross-functional teams (sales, marketing, market access, etc.) to ensure appropriate integration materials into all new hire and ongoing learning training programs. Manage, design, and deliver training materials for National Meetings and Area/Zone and Regional events in coordination with One PSS leadership, PSS Leadership, Sales, Marketing, and other cross-functional teams. Incorporate technology and gamification for end-user engagement. Ensure budgets and schedules meet corporate requirements. Select, develop, and manage relationships with key agency partners. Provide strategic analysis and planning with the ability to manage demands and expectations from multiple internal customers. Contribute to the One PSS training strategy and harmonize approaches across TA PSS teams. About You / Qualifications BA/BS Degree required, preferably in life science or business. MBA a plus. 8+ years of relevant pharmaceutical/biotech industry experience. Experience in specialty pharmaceuticals or biologics, with knowledge of the specialty pharmacy/HUB services environment. Proven communication skills with the ability to communicate effectively verbally and in writing. Ability to influence, collaborate and interact effectively with senior leadership and cross-functional team members. Location & Work Arrangement Cambridge, MA Flexible work from home days. 3 days on site required.

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