Senior Director of Data Analytics - St. Louis, MO Department: Research and Quality Employment Type: Full Time Location: St. Louis, Missouri

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. DescriptionConcordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.

Position Overview: The Senior Director of Data Analytics is a strategic and hands-on leader responsible for designing and executing a data strategy that empowers evidence-based decisions across Concordance. This role leads the development of a centralized data warehouse, enterprise analytics, and strong data governance practices. It also drives advanced analytics – including predictive modeling - to generate insights that improve outcomes, identify risks, and maximize impact. The position is instrumental in guiding strategic decisions, program innovation, and performance measurement across all sites and services. Key Responsibilities - your role will involve: Data Strategy & Infrastructure Lead the development and execution of Concordance’s data strategy in alignment with organizational goals. Oversee the creation of a centralized data warehouse and implement governance frameworks to ensure data integrity. Establish a measurement framework to evaluate program effectiveness and community impact. Collaborate with leadership to define key performance indicators (KPIs) and track progress. Act as a strategic partner, translating insights into actionable decisions. Drive continuous improvement through internal reporting and program metrics. Data Quality, Governance & Stewardship Develop and enforce data governance policies in partnership with IT, emphasizing integrity, privacy, and access. Maintain data dictionaries, metadata standards, and audit protocols. Ensure infrastructure security and regulatory compliance through collaboration with IT and vendors. Oversee data validation processes to uphold quality standards. Ensure adherence to all federal, state, and local data regulations. Advanced Analytics & AI Develop predictive models to enhance participant outcomes, optimize program delivery, and inform resource allocation. Leverage natural language processing (NLP) to analyze qualitative data and improve service insights and strategies. Apply geospatial analytics for site planning and assessing community needs. Monitor emerging trends in AI, automation, and data science to identify innovative solutions that advance mission objectives. Performance Reporting & Measurement Design and maintain dashboards and reporting tools in collaboration with IT. Lead organization-wide efforts to define, monitor, and communicate key performance indicators (KPIs). Work closely with program and evaluation teams in support of grant management, ensuring accurate tracking, analysis, and reporting of program outcomes to support compliance." In partnership with the CEO, turn data into compelling stories that can be leveraged to tell the Concordance story. Cross-Functional Collaboration and Leadership Collaborate with functional leaders across Program, Development, Finance, HR, Learning & Development, and IT to align data strategies with organizational goals. Collaborate with internal stakeholders to understand the Concordance model and develop data collection processes that align with operational goals and funder requirements. Represent Concordance in data-driven collaborations, research initiatives, and external presentations to advance thought leadership and partnership opportunities.

The right candidate will come with the following attributes, education, and experience. Personal Attributes Passion for philanthropy and nonprofit work, with a deep commitment to advancing Concordance’s mission An entrepreneurial approach, with the ability to think strategically, identify new opportunities, and contribute to innovative fundraising initiatives. Experience: 10+ years of progressive experience in data analytics. Proven ability to build scalable data infrastructure, ideally in nonprofit, social impact or healthcare settings. Proficiency in data science tools/language (e.g., SQL, Python, R), and visualization platforms (e.g., Tableau, Power BI, Looker) Demonstrated experience with predictive modeling, machine learning, and statistical analysis. Experience implementing data governance frameworks and managing data quality/stewardships. Exceptional communication skills – able to translate complex analytics into strategic insights. Preferred Education: Master’s or Ph.D. in Data Science, Public Policy, Statistics, Computer Science, or related field. Experience with NLP tools and frameworks and GIS/geospatial platforms. Familiarity with logic models, outcomes frameworks, or evidence-based program evaluation.

Additional Information: Why join Concordance: This is an exciting opportunity to contribute to a transformative mission and make a lasting impact on the lives of justice-involved individuals. As part of the Concordance team, you'll play a crucial role in advancing our vision and shaping the future of reentry services nationwide. Team benefits: We understand the importance of work-life balance and the value of ensuring time for yourself and your family. We offer competitive pay and paid time off, a matching 401(k), and a comprehensive benefits package that includes medical, dental, and vision coverage. Additionally, we cover other benefits such as basic life insurance, AD&D, professional development opportunities, and an EAP program, which gives you quick access to a wide range of life resources. Competitive salary and benefits package Opportunities for professional development and growth A dynamic and supportive work environment 401(K) matching program Generous PTO CONDITIONS OF EMPLOYMENT: The offer for the right candidate is contingent upon successfully completing the following requirements: Passing a drug test Satisfactory completion of a background check Signing the team member handbook Verification of employment Verification of education Verification of employment eligibility via I-9 Declaration of no conflicts of interest Today, we find ourselves at a pivotal moment in our mission. Join this incredible team and support our efforts to expand our impact. #J-18808-Ljbffr