Senior Director of Clinic Operations - Bay / Mt Pleasant / Thumb Markets Overview

Oversees Bay, Mt Pleasant, West Branch, Thumb, Caro markets. Partners with McLaren Medical Group (MMG) CEO and the 3 Regional CEOs around programmatic builds, department alignment with program lines and regional growth strategies optimizing patient access to care. Responsible for the operation of multiple ambulatory sites by department, implementation of strategic plan and mission, employee and patient experience, financial performance of sites, improvement of quality of services, coordination and integration of services with McLaren Health Care subsidiaries. Provides leadership and direction for clinical operations, revenue cycle functions, quality, compliance, performance improvement, patient experience, and employee engagement.

Responsibilities

Oversees Bay, Mt Pleasant, West Branch, Thumb, Caro markets.

Partners with MMG CEO and regional CEOs on programmatic builds and regional growth strategies.

Responsible for the operation of multiple ambulatory sites by department, implementing strategic plan and mission.

Focus on employee and patient experience, financial performance of sites, and quality of services.

Coordinate and integrate services with McLaren Health Care subsidiaries.

Provide leadership and direction for clinical operations, revenue cycle, quality, compliance, performance improvement, patient experience, and employee engagement.

Qualifications

Required: Bachelor’s degree in Health Care Administration, Business Administration or related field. Must complete Master’s Degree in Health Care Administration, Business Administration or related field within 18 months of starting position.

Minimum 5 years in a progressive management position with a focus on program development, provider relations, and marketing.

Minimum of 3 years of Director experience in physician-hospital practice integration and applicable program development.

Minimum of 3 years of experience in specific department (Primary Care, Ortho/Neuro/Cardio, Medical/Surgical or Access) clinical operations.

Travel approximately 70 percent.

Current Michigan driver’s license and proof of valid automobile insurance.

Must possess and consistently use excellent communication and teamwork/problem-solving skills to develop relationships with regional providers.

Preferred

Experience in strategic planning, marketing, sales, networking and affiliations, physician practice development, referral base development, or outreach programs in health care is highly preferred.

Additional Information

Schedule: Full-time

Requisition ID: 25003537

Daily Work Times: 8:00am-5:00pm

Hours Per Pay Period: 80

On Call: No

Weekends: No

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