Senior Director of Banquets | Luxury Hospitality | Executive-Level Role We’re seeking a dynamic Senior Director of Banquets to lead the vision, strategy, and execution of banquet operations across a high-profile luxury hospitality environment. This executive-level role oversees all banquet programming—from large-scale galas and high-touch social events to corporate functions and seasonal activations—ensuring service excellence, operational efficiency, and revenue growth.

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Key Responsibilities: Strategic Oversight & Event Leadership Lead the planning, coordination, and flawless execution of all banquet functions Partner cross-functionally with Sales, Catering, Culinary, and Operations to drive innovation and guest satisfaction Serve as the senior liaison for VIP clients and key accounts, ensuring elevated, bespoke experiences Develop SOPs and scalable systems for multi-venue banquet operations Team Leadership & Talent Development Direct and inspire a large, diverse banquet team including managers, captains, servers, and bartenders Implement performance management systems and ongoing training programs Foster a culture of service excellence, accountability, and continuous improvement Guest Experience & Service Excellence Champion the highest standards of service, presentation, and personalization Handle escalated guest concerns and feedback with diplomacy and agility Uphold brand reputation through meticulous attention to detail and consistency Financial & Operational Management Oversee banquet P&L, labor planning, and cost control measures Drive top-line revenue through upselling strategies and premium event offerings Optimize event flow, room setup logistics, and inventory management to ensure efficiency Approve and audit BEOs, ensuring all aspects of execution are aligned with client expectations Vendor & Partner Relations Manage key vendor relationships and negotiate favorable contracts Ensure vendor compliance with service and safety standards Compliance & Safety Ensure strict adherence to health, safety, and sanitation regulations Conduct regular venue walk-throughs and post-event debriefs to identify areas for improvement Qualifications: 7+ years of progressive banquet or event leadership in luxury hospitality Proven success in managing large-scale, high-touch events Strong financial acumen with experience overseeing multi-million-dollar banquet operations Executive presence with excellent client relations, communication, and problem-solving skills Proficiency in event tech, POS systems, and Microsoft Office Suite Work Requirements: Ability to lead during evenings, weekends, and holidays based on event schedules Must be comfortable navigating fast-paced, high-volume event environments This is a career-defining role for a banquet professional with high standards, a strategic mindset, and the ability to inspire excellence at scale.

Equal opportunity employer. All qualified applicants encouraged to apply.