Senior Director, Business Compliance and Operations Join to apply for the Senior Director, Business Compliance and Operations role at Capital One.

Overview Leads a team of compliance advisors that provide operational risk and compliance guidance and related services to the business to ensure risk and compliance coverage across all laws and regulations applicable to Global Payments Network.

Responsibilities

Focus on operational risk and compliance for audit readiness for GPN operations.

Engage and support all operational focused audits.

Support effective issue management, resolution, and prevention across GPN operations.

Identify compliance risks resulting from new or revised laws and regulations.

Ensure action plans are developed to manage the risks, including effective training, procedures, and other controls; review and advise on new or revised business strategies, initiatives and projects to ensure risks are effectively mitigated.

Identify data development opportunities to solve problems, enhance processes and research anomalous behavior on the network.

Create learning opportunities for others outside the team to use data to solve problems.

Deliver training and support to cultivate a risk-focused culture in GPN Operations.

Stand up risk and compliance reporting.

Build system and standards of work for Net Ops Risk Mgmt.

Leverage best practices for cross-functional partners (e.g., Second Line, Pulse, BRIC).

Qualifications Basic qualifications

Bachelor’s Degree or military experience

At least 7 years of Audit, Risk Management or Data experience

At least 7 years of experience supporting, partnering, and interacting with internal business clients

At least 3 years of people leadership experience

Preferred qualifications

10+ years of Risk Management, Data Governance or Compliance experience

Experience in First or Second Line Risk Management

Relationship building skills, customer focus, and ability to collaborate across teams to deliver results

Financial Services experience with knowledge of applicable data regulations

Location and compensation This role may be located in McLean, VA; Riverwoods, IL; Chicago, IL or other locations with a corresponding pay range. The posted salary ranges are a guide and actual offers will reflect location, experience, and business needs. This role is eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Capital One provides a comprehensive benefits package. Eligibility varies by status and position. This role is expected to be filled in accordance with applicable laws and internal policy. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet).

Notes Capital One does not sponsor new applicants for employment authorization for this position.

If you require an accommodation during the application process, contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed accommodations.

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