Investigate, evaluate, and resolve moderate to complex general liability claims, with a focus on premises liability

Analyze coverage and liability, determine compensability, and assess damages

Communicate effectively with insureds, claimants, attorneys, vendors, and internal teams

Review medical records, incident reports, contracts, and other evidence to support claim decisions

Accurately document claim activity and maintain a proactive file strategy

Attend mediations, settlement conferences, and provide litigation management as needed

Stay current with jurisdictional laws and ensure regulatory compliance

Provide mentorship and guidance to junior team members when appropriate

Requirements

Minimum 5+ years of general liability claims experience, with a strong focus on premises liability

Experience handling claims involving bodily injury, property damage, and legal liability issues

Multi-jurisdictional claims handling experience is strongly preferred

Strong investigative and negotiation skills

Excellent written and verbal communication

Familiarity with claims systems and Microsoft Office suite

Insurance designations such as AIC or CPCU are a plus

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