At Hand and Stone, Opportunity Knocks. Hand & Stone is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will Meet membership sales goals Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management Passionately promote sales, promotions, and events Uphold spa cleanliness standards Perform various other duties as assigned The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We offer a range of benefits including supplemental insurance, life insurance, employer contributions to medical insurance, 401(k), 401(k) matching, competitive salary, dental insurance, employee discounts, flexible schedule, free uniforms, health insurance, opportunity for advancement, paid time off, training & development, and vision insurance.