Restaurant Marketing and Communications Director

New Yesterday

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Restaurant Marketing & Communications Director Serving Two Chick-fil-A Locations
South Charleston & Charleston, WV | Full-Time | $20–$25/hour (commensurate with experience) Are you passionate about building relationships, creating local impact, and growing a brand that’s trusted across generations?
Chick-fil-A Southridge Center and MacCorkle Avenue are seeking a Marketing & Communications Director to lead strategy, drive local sales, and deepen our connection to the community. This individual will play a vital role on our Director Team and work directly with the Owner/Operator and senior leadership across both stores. We’re looking for someone who’s proactive, strategic, confident and clear in execution. This is not a behind-the-scenes desk job. You’ll be in the restaurants, in the community, and working alongside team members to bring our mission to life.
Compensation & Benefits Hourly Rate: $20–$25/hour (commensurate with experience) Expected Weekly Hours: 40–45 hours/week (Full-Time, Open Availability) Paid Time Off Health, Dental, and Vision Insurance with employer contribution Profit Sharing 401(k) with employer match Scholarship Opportunities: Free Meals Sundays Off Yearly Anniversary Rewards Leadership Training and Growth Path
Overall Expected Annual Compensation: Starting at $52,000–$60,000+ , depending on experience, weekly hours, and profit sharing participation.
What You’ll Do Develop and execute a comprehensive marketing and communications plan across both stores Own relationships with schools, nonprofits, and local businesses to strengthen community partnerships Collaborate closely with Catering Directors to support marketing strategy and flawless order execution Manage digital and traditional marketing efforts including designing creative social media content, in-store signage, local radio, events, and sponsorships Plan and oversee grassroots activations and in-store events that build brand awareness and drive guest engagement Maintain a quarterly marketing calendar aligned with corporate campaigns and local needs Supervise a team of 4–6 marketing and catering team members for events, setting clear expectations and goals Track marketing performance, manage budgets, and report on campaign return on investment Participate in store operations as needed, supporting marketing displays, catering fulfillment, or team member development
Ideal Candidate Traits Excellent communicator with strong written, verbal, and interpersonal skills Strategic and organized, with the ability to manage multiple projects and deadlines Grounded and professional demeanor Self-starter, Initiative-driven and solutions-oriented Flexible and service-minded, ready to step in where needed Personally aligned with Chick-fil-A’s mission and community focus
Qualifications 2+ years of experience in marketing, communications, or public relations (restaurant/hospitality preferred) Experience managing projects and executing campaigns from concept to completion Proficiency with Google Suite and Canva (Adobe Suite preferred) Strong budgeting and reporting skills Bachelor’s degree in Marketing, Communications, or related field preferred Open availability to work Monday-Saturday, day or evening Physically capable of standing for extended periods and lifting 40 lbs
Please do not contact the restaurant directly. Qualified candidates will be contacted within 1–3 business days. Must have a valid driver's license * Must be 18 years or older * Adaptable & flexible to change * Must have leadership experience * MUST have OPEN availability (Meaning you can work anytime any day) * Bachelor's Degree Preferred
Location:
Charleston
Job Type:
FullTime