RESIDENT DIRECTOR WILLOWBROOK

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Job Description

Job Description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.

Position Summary:

Responsible for overseeing the delivery of assisted living resident care that promotes dignity, independence, independence, self-determination, privacy, and choice of each Resident, upholding state standards and promoting the philosophy, policies, and protocols of the organization.

Essential Functions (Responsibilities/Accountabilities):

  • Responsible for the delivery of the services identified in Resident Service Plans by delegating and communicating verbal and written expectations to caregivers to ensure follow-through; collaborates with residents, representatives, and staff when determining the need for additional services or if no longer appropriate for Assisted Living
  • Responsible for the activity program so that it provides socialization, promotes mental stimulation, physical well-being, physical exercise, and entertainment to residents. Organizes the various facilitators, ensuring required resources are at their disposal, and evaluating the program and facilitators for effectiveness.
  • Monitors compliance of the medication administration program, ensuring adequate
    1. ordering, receiving, documentation, and safe storage of physician-prescribed medications for residents. Conducts regular review of medication documentation.

  • Coordinates the scheduling of resident appointments and services for regular
    1. and emergency medical, dental, foot care, eye examinations and auditory testing
    2. ensuring follow up actions are documented in resident records and
    3. communicated to staff.
  • Maintains contact with hospital when resident is transferred. Serves as a liaison between residents and physicians, home healthcare agencies, pharmacies and ancillary services.
  • Responsible for complete, accurate documentation of resident charts in compliance with state and facility requirements, promoting resident confidentiality and the safe handling and storage of records.
  • Coordinates the billing and trust accounts of all residents in accordance to correct billing practices and in a timely fashion
  • Coordinates the discharge process of residents to ensure a smooth transition for
    1. the resident and family to the next place of service/lodging.
  • Coordinates discharge planning process in advance including packing of resident items, preparation of required documentation to be sent with resident, discontinuation of medication services, and closing of resident record including future contact information.
  • Responsible for the admission process of assisted living residents, collaborating with Residents, family members, care providers, and staff prior to, during, and after arrival resulting in smooth transition into new surroundings.
  • Provides Residence tours as necessary to prospective residents and interested parties. Provides assessments for placement suitability.
  • Coordinates logistics of all functions of resident service, connecting with each
    1. staff member on every shift, primary responder to incidents, emergencies, and
    2. other urgent issues.
  • Aligns staffing needs to meet organizational goals by coordinating the scheduling of all staff so that resident care is provided 24 hours, 7 days a week according to state regulations.
  • Reviews and approves timecards for payroll services.
  • Available to take calls for resident concerns, staffing issues, and building issues as such on a 24 hour, 7 days a week basis.
  • Responsible for and contribute to the marketing and community involvement of the assisted living and works to maintain an acceptable census rate
  • Guarantees compliance with IDPH Regulations applying to assisted living licensure.
  • Participates in risk safety, licensure surveys and inspections.
  • Coordinates with Kitchen to guarantee that the nutritional needs of residents are met at each meal according to Resident Service Plans. Provides quality assurance of all aspects of the resident dining experience
  • Provides hiring, orientation and training. Coordinates continuing education. Oversees employee files for all required documentation following up employee to secure requirements prior to expiration dates.

The responsibilities listed above are not all-inclusive; other activities may be required ln support of the hospital's goals and objectives.

Position Requirements:

  • Previous healthcare experience (at least 3 years)
  • Associate’s degree in a related field
  • Current BLS Certification, or upon 30 days of hire
  • Excellent customer service skills
  • Ability to communicate well both verbally and in writing
  • Ability to perform complex and varied tasks in a fast-paced work environment subject to stress and interruption
  • Diplomacy and dealing with sensitive issues
  • Demonstrate leadership through positive interactions and conflict resolution
  • Must be at least 21 years of age
  • Previous supervisory experience is preferred

Pay Rate:

Pay ranges from $69,903k to $111,844/ year (rate of pay is based on applicable years of experience)

Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.

Access to our benefits summary can be found by clicking the link below!

https://www.myhorizonhealth.org/documents/content/2025-benefits-summary.pdf

Intrigued? Don’t wait, apply today. We are actively reviewing applicants for the Willowbrook Resident Director role. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career!

Location:
Marshall
Job Type:
FullTime
Category:
Personal Care