Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

As the Eastern Regional Director for our Retail Lending Sales and Account Management teams, you will lead three dynamic territories - Southeast, Mid-Atlantic, and Northeast. Each team includes a Territory Leader, Account Executives focused on client success, retention, and revenue growth across a strategic portfolio of financial institutions, and Sales Executives responsible for driving new client acquisition.

In this role, you will oversee the day-to-day execution of the sales organization, shape go-to-market strategies, manage forecasting and sales execution, demand generation, and collaborate closely with Sales Operations to optimize CRM usage and operational reporting. This is a quota-carrying leadership position that reports directly to the VP of Sales and demands a strong blend of strategic vision, team development, and direct client engagement.

Responsibilities & Deliverables:

• Drive achievement of sales targets and revenue goals for the Retail Lending Business Unit across the Eastern Region.
• Oversee day-to-day sales execution and go-to-market strategy, including pipeline development, forecasting accuracy, and territory planning.
• Lead, coach, and develop a team of Territory Leaders, Account Executives, and Sales Executives focused on client success, retention, and new client acquisition.
• Foster trusted relationships with key client stakeholders, including C-level executives, to understand their strategic priorities and business environments.
• Guide the team in delivering consultative, solution-based selling that clearly articulates the value of our retail lending offerings.
• Collaborate cross-functionally with Product, Services, Marketing, and other internal teams to support client needs and ensure timely delivery of proposals and solutions.
• Monitor account health and proactively address risks to retention or growth; serve as an escalation point for complex client issues.
• Champion a culture of continuous improvement, innovation, and client-centricity across the team.
• Represent the company at industry events, user groups, and trade shows to enhance brand visibility and deepen client engagement.
• Manage team operations including budgeting, expense approvals, performance evaluations, and talent acquisition.

Required Skills & Experience:

Knowledge & Skills

• Deep understanding of financial services, particularly retail lending solutions and client operating environments.
• Exceptional communication, presentation, and interpersonal skills.
• Proven ability to lead consultative sales efforts and articulate solution value and ROI.
• Strong strategic thinking and problem-solving capabilities.
• Proficiency in CRM tools and Microsoft Office Suite.

Experience

• 8+ years in financial services with a focus on account management or consultative sales.
• 5+ years in a leadership role managing client-facing teams.
• Experience working directly with financial institutions, preferably in retail lending.
• Demonstrated success in managing complex client relationships and driving revenue growth.
• Experience engaging with senior-level decision makers and navigating multi-stakeholder environments.

Education

• Bachelor's degree in Business, Finance, or related field; equivalent experience considered.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.