Regional Membership Director

7 Days Old

Regional Membership Director Reports to: Senior Director of Membership Strategy & Growth Supervises: Site-based Membership & Membership Experience Managers About Common House Common House is a collection of modern social clubs with locations in Richmond, VA; Charlottesville, VA; Chattanooga, TN; and New Orleans, LA, with additional clubs opening in 2026 and beyond. Our mission is to foster connection and discovery through exceptional spaces, dining, and curated programming in a welcoming private club environment. Position Overview The Regional Membership Director leads membership growth, retention, and analysis across multiple clubs. This role supports site-based teams to achieve enrollment goals, strengthen the member experience, and ensure consistent execution of Common House membership strategies. Key Responsibilities Drive membership sales by leading and supporting site-level Membership Managers. Oversee application, enrollment, and committee processes. Partner with Brand & Communications on targeted campaigns and promotions. Implement onboarding, engagement, and retention strategies. Collaborate with Finance on billing and delinquency resolution. Track and analyze membership performance, trends, and attrition. Standardize processes and oversee membership communications and policy updates. Recruit, train, and onboard Membership Managers for new club openings. Support pre-opening membership strategy and execution. Qualifications Experience leading sales and member engagement in multi-site or hospitality environments. Strong leadership, communication, and analytical skills. Proven track record of driving growth and retention. Ability to travel regularly to support multiple club locations.
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Location:
Charlotte, NC, United States
Job Type:
FullTime
Category:
Sales