Project Director

New Today

Benefits:
Vehicle Allowance
Maternity, Paternity & Adoption Leave
Company shirts
Medical, Dental and Vision Benefits
Paid Holiday, Vacation & Sick Days
Company Cell Phone
Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Project Director - Restoration $75,000 per year + uncapped bonus opportunities
The Project Director is the first interaction with the customer after a loss and is responsible for interacting with the customer in a courteous and professional manner. The Project Director is responsible for selling all three verticals of mitigation, contents and reconstruction, as applicable. Building and fostering relationships with adjustors is also a key component of the role.
RESPONSIBILITES:
First interaction with Customer on site
Responsible for acknowledgement of arrival and compliance with Carrier Service levels
Collect 3D scans on the project for exterior and interior repairs
Scope losses
Discusses repairs with the customer and obtains work authorization/contract
Maintain customer satisfaction, as determined by completed satisfaction surveys.
Responsibility for adhering to the PDO Health & Safety Program.
Maintain contact/relationships with key customers.
Meet or exceed customer expectations
Build and foster relationships with adjustors
Support staff in key client situations and events.
Collect Accounts Receivable
Competency – Knowledge, Skills and Abilities:
Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality
Requirements:
Highschool Diploma or GED
Experience in Construction and Construction Management / Supervision
5 + years of Management or Leadership experience in Restoration/Construction industry
Preferred:
Class A or B General Contractors License
Associate or Bachelor’s Degree
Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability: Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer: Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Location:
Lancaster
Job Type:
FullTime