Program Director - Transitional Housing (Brooklyn, 11234) This range is provided by Women In Need, Inc. (Win). Your actual pay will be based on your skills and experience. Base pay range $105,000.00/yr - $105,000.00/yr Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $105,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants

Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. Responsibilities Supervise the program’s multi-disciplinary team. Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff. Provide coaching, training, and staff development to all staff. Ensure new staff orientation is provided. Ensure that Win’s Human Capital Department is consulted for all staff performance concerns. Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI). Monitor the Client Assistance and Rehousing Enterprise System (CARES) database. Train and support staff in their use of EBP with clients. Ensure that all staff receive timely and quality performance evaluations. Establish linkages with appropriate community agencies for services required by shelter residents. Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability. Analyze, develop and implement procedures and policies to ensure quality service provision. Assure a safe and healthy environment by participating in the overall security and maintenance of the program. Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures. Manage the program’s petty cash and program metro cards. Participate in local community organizations and attend Community Board meetings. Represent the agency at meetings, conferences and public hearings. Establish a Community Advisory Board. Participate in staff interviewing and hiring process. Perform other related duties as needed. Essential Functions Must be on call 24 hours a day, 7 days a week. Must be able to ascend/descend stairs in the building assigned. Must be able to travel to offsite meetings and trainings throughout New York City. Qualifications Commitment to Win’s mission, vision, and values. MPH, MSW, or MA in Health/ Social Services is required. Minimum of five (5) years of experience in the human services sector. Familiarity with EBP, MI and TIC. Able to manage boundary setting and cultural reflexivity. Able to provide outstanding customer service to clients and other stakeholders. Able to maintain composure in stressful situations. Excellent organizational and communication skills, written and verbal. Must be able to interact effectively with all clients and staff in the residence. Knowledge of CARES a plus. Solid computer skills, knowledge of MS Office and Outlook a plus. Must be willing and able to be on call 24 hours a day, 7 days a week. Bilingual – English/Spanish a plus. Core Competencies Leading Others: Establish a client centered culture at the shelter by modeling Win values. Facilitating Change: Support critical large-scale changes. Managing Performance: Monitor performance against standards and share expectations clearly. Applying and Developing Expertise: Encourage acquisition of knowledge and skills. Communicating and Collaborating: Work collaboratively. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

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