Program Directors (PD) provide management and support to a caseload of community services Individuals, providing care and support to adults and children with developmental disabilities. Due to the nature of the program hours may be flexible and are based upon the needs of the program and needs of the people and employees supported. Supervisory Responsibilities Directly supervises Direct Support Professionals and Employment Specialists assigned to the caseload. Indirectly supervises all employees assigned to the specified positions noted above. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Basic Qualifications Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In addition to the requirements below, the employee must be at least 21 years of age, have a nurturing and caring demeanor, and have a genuine interest in supporting the independence of those we serve. Education and/or Experience High school or equivalent; a bachelor’s degree from a four-year college or university is strongly preferred. A minimum of 2 years of experience working in the human services field and aminimum of 2 years of supervisory experience is required. Experience providing direct care service is also strongly preferred.

Trainings, Licenses, and Certifications Certified Employment Support Professional (CESP) certification required The employee must have and maintain a valid Maryland driver’s license. They may not have more than five points on their license at any time and may not have any alcohol and/or drug related citations on their license. Bello Machre Orientation, Developmental Disabilities Orientation, First Aid, CPR, MANDT, Certified Medication Technician Training, and Supervisory Training (These trainings may be provided upon hire). Work Environment Bello Machre provides a safe, friendly, and supportive work environment. The employee must represent the company’s mission to enrich the lives of those we serve through loving care, guidance, and opportunity so that they can live life to its fullest. Our employees share a dedication to their job and a nurturing spirit that is evident in their everyday work. Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, sit, bend, lift, push, pull, and reach with hands and arms. The employee frequently lifts and transfers and must be able to lift at least 50 pounds. The employee must maintain skills necessary to safely and efficiently operate various types of equipment to perform their job, which may include the use of mechanical lifts and electronic scales. Environment While performing the duties of this job, the employee may be in a variety of locations and conditions, including but not limited to the home, various offices, and out in the community. The employee may travel by automobile and may transport those we serve to varying distances and locations. OSHA Employees in this position perform tasks that may involve potential exposure to blood and other bodily fluids. All employees are expected to utilize universal precautions and follow all safety guidelines. All employees are offered the opportunity to obtain the Hepatitis B vaccination at no cost to them, and at any time during their employment. Essential Duties and Responsibilities To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required to successfully perform the essential functions of this job. Reasonable accommodations may be provided to enable employees with disabilities to perform the essential functions of this job. Provide outstanding support and services for people with developmental disabilities, enabling them to participate as fully as they wish in all aspects of community life; Support and advocate for them in relation to their freedom of choice and fundamental rights; Support and promote them by providing choice in all aspects of their lives. Assists individuals in the development of friendships and other relationships; Assists individuals to become an active participant in their community and to build natural support networks; Assists individuals to maximize independence. Ensure Person-Centered Plans (including behavior plans and medication plans, if applicable) is up-to-date and accurately reflects each individual on the supported caseload. Ensure employees are well trained and are implementing the plan(s), which encourages each person’s ability to maintain the highest practical physical, mental, and psychosocial well-being. Ensure proper distribution and documentation to all involved parties is completed within the designated timeframes. Maintain the comfort, privacy, and dignity of each person in the delivery of services to them; Interact with each person in a manner that displays warmth and promotes a caring environment. Fully understand all aspects of fundamental rights, including the right to be free from restraints and free of abuse; Responsible for promptly reporting to the appropriate chain-of-command and according to regulations any staff incidents or evidence of abuse or neglect. Ensure proper reporting of incidents are reported, investigated and areas of concern corrected Ensure the health and well-being of each person supported. Report medical concerns, conditions, and changes in health status in a timely fashion through the chain-of-command. Ensure proper documentation and reporting of incidents are reported, investigated and areas of concern corrected. Maintain accurate and up to date clinical files. Consistently respond to medical emergencies effectively and efficiently. Provide management for each employee under their supervision; Conduct individual supervisory meetings at least bi-weekly, in-service meetings every other month, documenting all meetings appropriately; Provide training, guidance, and support to staff on an on-going basis; Empower and train those being supervised to become effective leaders. Provide clear and concise documentation and follow-up on all employee concerns and disciplinary actions. Ensure staff schedules are accurate and needed documentation is provided for personnel files. Maintain accurate documentation, ensure complete injury and incident reports and other organization records are completed, implemented and action taken as necessary. Ensure appropriate documentation is valid, accurate and in place for receipts for monies spent and that bills are paid timely, for the program and people supported on caseload. Ensure all documentation is timely including documentation related to the Person-Centered Plan (PCP). Communicate and interact positively and effectively with each person, visitors, family members, peers, and supervisors. Attend mandatory meetings, to include in-services, supervisory meetings, and the annual “Person-Centered Plan” meeting for each person served; Organize and conduct any team meetings on a regular basis to coordinate successful functions of the program. Manage caseload schedule to ensure proper coverage at all times; Manage budget hours and overtime while ensuring optimal care and support for the people on the supported caseload. Complete needed budget change notices, approve staffing schedules and ensure their accuracy. Utilize Bello Machre’s automated time and attendance system to document and maintain accurate recordkeeping; Communicate with supervisor for any time off needs, change in schedule that may create overtime, and ensure coverage for your shift as appropriate. Confirm supported individuals’ personal data (state ID, birth certificate, medical assistance and other benefits, tax forms, social security cards, etc.) are accurately maintained and up-to-date. Ensure a safe environment where individuals are free from abuse and neglect; Assist individuals in obtaining appropriate medical and therapeutic services; Follow and promote safety practices in the home, vehicle, and community in order to work in a safe and productive manner; Report and correct potentially hazardous situations; Participate in all safety-related trainings.

Conduct and/or oversee monthly and/or quarterly audits of caseload as assigned; report any needed corrections accurately and timely, ensure proper corrections as needed. Complete quarterly progress reports for each individual on supported caseload. Reports must be entered into the client database and submitted in the designated timeframe. Paperwork must be reviewed, signed and submitted as necessary in a timely manner. Proper signature of audited material must be maintained in a timely fashion (petty cash review, fund control sheets, training control sheets).

Respond to all phone calls and emails within 24 hours; Ensure that all deadlines are met in a reasonable manner; maintain a clean and organized work area and documentation.

Act as a Direct Support Professional in the event a need arises (i.e., essential vacancy on the assigned caseload, during an on-call rotation or during an emergency situation which cannot be resolved by other staffing techniques). Other duties as assigned. Benefits

Meaningful and purpose-driven work Working for one of Baltimore's 2022 Top Workplaces Supportive company culture 100% Paid Health Insurance 403B Retirement Plan with company match Paid Time Off (PTO) Company Phone or cell phone stipend Flexible Spending Accounts: Health and Childcare Tuition Reimbursement Paid Training Long-term Disability Insurance Short-term Disability Insurance Vaccination

Bello Machre takes the health and safety of our employees, the people we support, and the greater community very seriously. It is our expectation that all employees who are able to get vaccinated and boosted, do so.