Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is contingent upon award:

The Physician Director is the senior clinical leader of a VA Community Based Outpatient Clinic serving enrolled Veterans. This role combines direct patient care with medical leadership to ensure safe, high-quality, equitable, and Veteran-centered services aligned to the Patient Aligned Care Team (PACT) model, VA directives, and evidence-based practice. The Physician Director oversees the provider team, partners with nursing/administration on operations and access, drives quality and safety initiatives, ensures regulatory and accreditation readiness, and represents the clinic in market-level clinical governance.

• Direct supervision of employed/contracted providers (MD/DO, NP/PA); dotted-line leadership for clinical support staff in partnership with nursing leadership.
• Accountability for provider schedules, panel management, clinical productivity expectations consistent with VA policy, and adherence to quality/safety standards.
• May serve as Acting Clinic Director during absences, as assigned.
• Serve as physician-in-charge for the CBOC; model patient-centered, team-based care across primary care, behavioral health, and ancillary services.
• Lead PACT implementation and reliability (huddles, panel management, same-day access, care coordination, clinical reminders).
• Chair or participate in clinic quality and peer review activities; ensure OPPE/FPPE, provider competencies, and privileging requirements are met.
• Develop, implement, and monitor clinical policies, standing orders, and evidence-based care pathways consistent with VA directives.
• Partner with nursing leadership and practice administration on access, throughput, scheduling rules, and resource allocation.
• Provide comprehensive primary care within scope (history/physical, diagnosis, treatment plans, chronic disease management, procedures consistent with privileges).
• Use virtual modalities (video/telephone) and population health tools to close care gaps and support proactive Veteran outreach.
• Ensure accurate, timely documentation, order entry, and coding in the VA EHR (e.g., CPRS/Cerner) and ancillary systems.
• Own the clinic’s Quality Management plan: define aims, select measures, review dashboards, and run PDSA cycles for access, quality, and safety.
• Ensure adherence to infection prevention, medication management, test tracking/diagnostic follow-up, and safe handoff practices.
• Lead morbidity & mortality reviews and root cause analyses as indicated; ensure timely reporting and closure of safety events.
• Maintain survey readiness (e.g., Joint Commission), VA Environment of Care standards, and compliance with HIPAA/Privacy and OSHA requirements.
• Recruit, onboard, schedule, and evaluate providers (MD/DO, NP/PA); support precepting and mentoring.
• Conduct regular provider meetings and interdisciplinary case reviews; foster a just culture and high-reliability mindset.
• Provide coaching and performance improvement plans when needed; promote CME, board maintenance, and professional growth.
• Set and monitor access targets (third-next-available appointment, same-day access, consult turnaround); implement recovery plans.
• Optimize clinic templates, room utilization, and team workflows to reduce cycle time and improve continuity.
• Champion Veteran experience, whole health, trauma-informed care, and service recovery; analyze SHEP/CX feedback and execute action plans.
• Collaborate on budgeting, staffing models, and supply stewardship; ensure diagnostic and emergency equipment readiness.
• Coordinate with community care partners and VA specialists to ensure timely consults, transitions of care, and closed-loop communication.
• Represent the clinic in market or VISN committees and quality collaboratives as assigned.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties
that are not specifically listed above.

Qualifications

Required Skills and Knowledge:

• Demonstrated clinical excellence with sound diagnostic judgment and escalation/consultation practices.
• Operational acumen: access management, panel design, template optimization, and data-driven decision-making.
• Skilled communicator with ability to influence, coach, and resolve conflict; commitment to just culture and service recovery.
• Working knowledge of infection prevention, medication safety, test tracking, and emergency response in ambulatory settings.
• Commitment to equity, inclusion, and culturally responsive, trauma-informed care for Veterans.

Education Required:

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited institution.
• Current, unrestricted license to practice medicine in the state where the CBOC is located; eligibility for VA credentialing and privileging.
• Board certified or board eligible in Internal Medicine or Family Medicine by the ABMS or the BOS; current BLS (AHA). ACLS (AHA) may be required based on scope.
• Minimum 5 years of post-residency clinical experience, including 2+ years in a leadership/medical director, chief, or lead role.
• DEA registration/prescriptive authority per role and state law.
• Proficiency with EHRs and comfort with VA clinical reminders, population health registries, and virtual care.

Experience Preferred:

• Prior VA/DoD, CBOC, FQHC, or PCMH experience; strong familiarity with the PACT model and VA directives.
• Training or certification in quality improvement, patient safety, or leadership (e.g., Lean/Six Sigma, CPHQ, IHI, AMIA, or similar).
• Experience with credentialing/privileging, peer review, OPPE/FPPE, and survey readiness (e.g., Joint Commission).
• Experience leading interdisciplinary care teams and integrating behavioral health and pharmacy services in primary care.

Physical Requirements:

• Sitting, standing, walking, climbing, bending/stooping, kneeling, twisting.
• Visual acuity. Minimal hearing loss.
• Push/pull/carry minimum 25 lbs.
• Some travel for meetings/training.

Other Special Qualifications:

• DEA registration as applicable to scope of practice and prescribing needs.
• Obtain medical clearance and maintain current immunizations.
• Eligibility to work in federal healthcare settings; successful background check/public trust suitability.
• Completion of required trainings.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws. 

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.