Company PayPal has been revolutionizing commerce globally for more than 25 years. PayPal offers an end-to-end payments solution that enables merchants and consumers to connect, transact, and complete payments online or in person, with support for multiple funding sources and cross-border capabilities. PayPal values Inclusion, Innovation, Collaboration, and Wellness, and operates with a global team focused on customers at the center of everything we do.

Job Description Summary This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. It leads the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Job Description Essential Responsibilities

Establish overall business or technical strategy for user experience initiatives.

Negotiate with and influence decision-making reaching the senior executive level.

Identify and resolve unique situations of substantial significance in user interface or interaction design.

Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services.

Lead the development of user experience strategies that resonate with target audiences.

Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning.

Minimum Qualifications

Minimum of 15 years of relevant work experience and a Bachelor’s degree or equivalent experience.

Minimum of 3 years management experience.

PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including work location, skills, and experience. The total compensation may include an annual performance bonus, equity, and benefits. For more information, visit

The U.S. national annual pay range for this role is $188,000 to $323,950.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. For information on identifying recruitment fraud, please visit

For most employees, PayPal offers a balanced hybrid work model with 3 days in the office and 2 days flexible, supporting collaboration and flexibility.

Our Benefits We offer benefits to support financial, physical, and mental health, including flexible work arrangements, employee stock options, health and life insurance, and more. For more information, visit

About PayPal To learn more about our culture and community, visit

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities. If you require assistance applying, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal We strive to create an inclusive environment where everyone can do their best work with a sense of purpose and belonging. We are proud of our diverse workforce and ongoing actions to cultivate inclusivity.

Notice to applicants within New York City: view the notice at

Req ID: R0130769

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