Patient Service Rep - Key Whitman Eye Center, Dallas

New Yesterday

Now Hiring: Key Whitman Eye Center - Dallas, TX JOB TITLE:  Patient Service Representative
POSITION SUMMARY:
The Patient Service Representative handles inbound and outbound calls in a timely and effective manner. The position will promote the business processes and support a standard of excellent patient care relating to innovative and superior vision correction care ESSENTIAL DUITIES AND RESPONSIBILITIES:
The essential functions include, but are not limited to the following: Addresses patient inquiries and concerns about appointment scheduling, company services, insurance coverage and payment methods
Gathers relevant information based on qualifying questions of patients to determine priority of need and proper place of treatment
Participates in the recall of patients who have been inactive for an interval established by the Director of Patient Services
Works with supervisor to ensure goals are being met such as scheduling and patient satisfaction
Counsels patients and answers questions related to procedures and/or billing on an as needed basis
Creates and provides a positive, accountable and inspired work environment for others MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): High School Diploma or GED
2+ years of customer service in a fast-paced environment
Must be organized and a team player
Excellent oral and written communications skills are a must
Self-motivated with a strong work ethic and goal driven Benefits: Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
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Location:
Dallas

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