Description You propel tactical direction and bring unity to complex business relationships. The National Reimbursement Program Director is a player-coach role, responsible for managing the day-to-day operations of a field reimbursement program while also working on individual accounts advancing product access and reimbursement for patients. This role involves ensuring the compliant delivery of program and partnership goals, managing team productivity, and maintaining high standards of service delivery. The Program Director will work closely with internal and external stakeholders to drive program success and ensure alignment with organizational objectives. Key Responsibilities: Operational Management: Oversee the daily operations of the program, ensuring compliance with customer and Syneos Health standards. Team Supervision: Directly supervise an FRM team, providing feedback and coaching to elevate performance. Program Delivery: Ensure the successful delivery of program goals and assignments, maintaining high-quality standards. Access and Reimbursement: Support patient access and reimbursement education to HCPs and staff by using approved messaging, tools and patient support services. Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, ensuring effective communication and collaboration. Performance Monitoring: Track program deliverables against the Statement of Work (SOW) and delivery dates, ensuring all standard deliverables are met. Talent Management: Attract, retain, and develop top talent within the program, ensuring team members receive appropriate coaching and support. Risk Mitigation: Proactively identify and address potential risks to program success, escalating issues as needed. Qualifications: Bachelor's degree in a related field; advanced degree preferred. Minimum of 3 years of experience in field reimbursement people management Prior experience in Neurology or Rare Disease therapeutic area preferred Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work effectively in a cross-functional matrix environment. Strong problem-solving and decision-making abilities. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400004595

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