Managing Director, Resort Operations

About the Company

Prominent operator of hotels & resorts

Industry Hospitality

Type Privately Held

Founded 1960

Employees 5001-10,000

Categories

Chains Hospitality Hotels Leisure Lodging & Resorts Loews Hotels Luxury Hotels Motels Services Travel Travel & Leisure

Specialties

conference & catering services sales & marketing culinary guest services reservations/call center revenue strategy spa & recreation safety & security engineering/facilities procurement hotel management food & beverage restaurant management hotel investment hospitality and information technology information technology and hotels

Business Classifications

Marketplace B2C

About the Role

The Company is seeking a Managing Director for one of its premier properties. The successful candidate will be responsible for the overall operating performance, guest satisfaction, and financial results of the property. This role involves working closely with all management staff and the marketing and operational departments to ensure the delivery of an exceptional and seamless entertainment and resort experience. The Managing Director will also be tasked with planning, organizing, and coordinating the operations of various departments, including Rooms Division, Star Service, Catering and Conference Management, and Food and Beverage, in line with the company's service standards and budgetary guidelines.

Applicants must have a minimum of 5 years' experience as a General Manager in a four-star/four-diamond city-center property, a Bachelor's degree in Hospitality Management or a related field, and a proven track record of achieving outstanding profit and guest service-related goals. The role requires excellent leadership, communication, and organizational skills, as well as the ability to work in a unionized labor environment. The Managing Director will be expected to develop and maintain the hotel's annual operating budget, monitor financial performance, and ensure the property remains competitive in the market. Additionally, the role involves active participation in community and service projects and a commitment to promoting a clean, safe, and team-oriented work environment.

Hiring Manager Title Vice President of Operations

Travel Percent Less than 10%

Functions

General Management Business Development Strategy