Join to apply for the Managed IT Services GTM Director role at BDO USA 1 week ago Be among the first 25 applicants Join to apply for the Managed IT Services GTM Director role at BDO USA Get AI-powered advice on this job and more exclusive features. JOB DESCRIPTION

The Managed Services GTM Director is a multi-faceted, challenging role responsible for driving the growth and integration of Managed Services across all BDO technology solutions, with a strong focus on the evolving needs of the mid-market. This leader must possess excellent client-facing skills, deep expertise in Managed Services, and a passion for delivering innovative, scalable, and secure solutions. The Director will leverage emerging trends such as AI-driven automation, advanced analytics, and industry-specific managed services to ensure BDO’s offerings remain competitive and relevant. This role requires a strategic mindset, excellent communication and presentation skills, and the ability to influence and develop relationships with both technical and business stakeholders. Job Summary

JOB DESCRIPTION

The Managed Services GTM Director is a multi-faceted, challenging role responsible for driving the growth and integration of Managed Services across all BDO technology solutions, with a strong focus on the evolving needs of the mid-market. This leader must possess excellent client-facing skills, deep expertise in Managed Services, and a passion for delivering innovative, scalable, and secure solutions. The Director will leverage emerging trends such as AI-driven automation, advanced analytics, and industry-specific managed services to ensure BDO’s offerings remain competitive and relevant. This role requires a strategic mindset, excellent communication and presentation skills, and the ability to influence and develop relationships with both technical and business stakeholders.

The Director’s primary responsibilities include supporting various practices on Managed Services Go-To-Market (GTM) strategies and execution, evangelizing managed services internally and externally, and leading growth strategy and cross-selling initiatives. The Director will collaborate with consulting, advisory, and business development teams to design integrated solutions that combine managed services with broader consulting offerings, maximizing value for clients and positioning BDO as a trusted advisor in digital transformation and operational resilience.

The Firm provides comprehensive Managed Services to mid-market and enterprise organizations. This includes outsourced IT Helpdesk/Service Desk, Traditional Infrastructure (NOC), Hybrid Public Cloud (Cloud Ops), Cyber (SOC), custom applications and enterprise business applications such as D365/Power Platform/FinOps/CRM, NetSuite, Salesforce, Oracle and Dayforce.

Job Duties

Leads the development and execution of a unified Managed Services GTM strategy across all technology solution areas, including cloud, cybersecurity, business applications, and digital transformation, with a focus on expanding into the mid-market Identifies and capitalizes on emerging trends in managed services, such as AI/ML, automation, and advanced cybersecurity, to enhance service delivery and client outcomes Drives the expansion of Managed Services into new and existing mid-market segments, tailoring solutions to address industry-specific challenges and regulatory requirement Promotes Managed Services in the market, within BDO Digital, BDO USA, and globally with partner firms, positioning BDO as a leader in comprehensive, scalable managed services. Leads solution development and work closely with key internal Go-To-Market groups on partnerships, opportunity management, and cross-sell initiatives Fosters a success-oriented, accountable environment within the Managed Services practice, emphasizing innovation, client success, and continuous learning Prepares and delivers formal and informal presentations for internal/external meetings, public events, webinars, panels, and other speaking opportunities to evangelize BDO’s Managed Services capabilities Oversees the development of sales enablement tools, case studies, and reference architectures to support business development and client engagement Implements metrics and KPIs to measure GTM effectiveness, client satisfaction, and business growth, using data-driven insights to refine strategy and execution Manages tasks to ensure timely completion and drive results to grow IT Services Works closely with the BDO Business Development team to build and manage pipelines, secure new business, and expand client relationships Other duties as required

Supervisory Responsibilities

Leads and mentors team members involved in business development and client engagement Provide strategic direction and coaching to ensure alignment with market goals and client expectations Oversees performance management, including setting objectives, conducting evaluations, and supporting professional development Collaborates with cross-functional teams to ensure seamless service delivery and client satisfaction Fosters a high-performance culture focused on accountability, innovation, and continuous improvement Serves as a role model for ethical leadership, client service excellence, and market stewardship

Education

Qualifications, Knowledge, Skills and Abilities:

High School Diploma or GED, required Bachelor’s degree, with a focus in Technology, preferred

Experience

Fifteen (15) or more years of IT Infrastructure, Information Security, IT Managed Services or similar professional experience delivering pre/post and go to market sales solutions within an IT Managed Services Provider, required Ten (10) or more years client facing consulting experience, required Ten (10) or more years of strong sales experience - building and managing pipelines as well as securing new business, required Strong experience in infrastructure and cloud tools, technologies, and solutions, required Five (5) or more years experienced in consulting practice development, preferred

License(s)/Certifications

N/A

Software

Knowledgeable in two (2) or more for the following, required: Azure Amazon Web Services (AWS) Office 365 Enterprise Mobility + Security Cloud security – Microsoft Azure or AWS NetSuite Dayforce D365/PowerPlatform/FinOps/CRM Salesforce

Other Knowledge, Skills & Abilities

Excellent people skills, with an ability to partner with a dynamic leadership team Strong communication and relationship building skills Possess personal qualities of integrity, credibility, and commitment to corporate mission Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions Demonstrated resourcefulness in setting priorities and guiding investment in people and systems Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Able to successfully multi-tasking while working independently or within a group environment Ability to work well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment Excellent interpersonal and customer relationship skills Must have excellent organizational and multi-tasking skills

Keywords: Managed Services ticketing, monitoring, and management tools, Enterprise Mobility + Security, EMS, Microsoft System Engineer, Server, Cisco, Exchange, Active Directory, Office 365, O365, Virtualization, Wireless Architecture, Routers, Switching, Firewalls, Integration, Endpoint Manager, SCCM, SCOM, Intune, Cloud, Security, Azure, Amazon Web Services (AWS), Microsoft Teams, Dynamics, Salesforce, Oracle, Power platform, Dayforce

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $185,000 - $225,000

Maryland Range: $185,000 - $225,000

NYC/Long Island/Westchester Range: $185,000 - $225,000

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On

Welcoming diverse perspectives and understanding the experience of our professionals and clients Empowering team members to explore their full potential Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities Celebrating ingenuity and innovation to transform our business and help our clients transform theirs Focus on resilience and sustainability to positively impact our people, clients, and communities BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

Click here to find out more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"

Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Finance and Accounting/Auditing Industries Accounting Referrals increase your chances of interviewing at BDO USA by 2x Sign in to set job alerts for “Director of Information Technology” roles. Downers Grove, IL $180,000.00-$210,000.00 2 weeks ago Greater Chicago Area $142,000.00-$218,900.00 12 hours ago Chicago, IL $100,000.00-$150,000.00 5 months ago Chicago, IL $140,000.00-$190,000.00 11 hours ago Des Plaines, IL $145,000.00-$160,000.00 3 weeks ago Chicago, IL $160,000.00-$180,000.00 2 weeks ago Chicago, IL $170,000.00-$215,000.00 1 week ago Director - Information & Simulation Technology Director, IT - Supply Planning & Sourcing Wood Dale, IL $170,000.00-$190,000.00 1 week ago Director IS Technology Delivery Advancement SVP, Director Information Security Operations Director, Data & Analytics – Value-Based Care Downers Grove, IL $135,861.66-$203,792.38 4 days ago Director of Knowledge, Records, and Information Management Director - BCG Vantage, AI & Technology in Manufacturing Chicago, IL $180,000.00-$190,000.00 2 weeks ago Associate Director, Global Business Svcs Tech Enablement Strategy Chicago, IL $177,600.00-$281,100.00 1 week ago Associate Director, Global Business Svcs Tech Enablement Strategy Director Solutions Sales (New Business Development, Sales, Managed Services, IT Services, SOW, IT Staffing, Client Relationship) Chicago, IL $160,000.00-$180,000.00 5 days ago Director - Revenue Cycle Systems and Continuous Improvement Chicago, IL $130,000.00-$170,000.00 2 days ago Chicago, IL $140,000.00-$195,000.00 5 days ago Chicago, IL $130,000.00-$150,000.00 3 weeks ago Unit Director RN | Ortho (13 East)-19166 Unit Director RN | Gen Med (9 South)-20050 Pediatric Cardiologist – Director Quality Improvement We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr