Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. Logistics Business Management/Logistics Branch Director will oversee daily operation activities, manage and plan both domestic and international transportation to meet customer’s satisfaction. He/she will communication with customers, carriers, and internal management staff to ensure to maximize the branch operation to the growth of Samsung SDS America. This Position will manage and operate for our branch organization. To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

Provide leadership by implementing short-term plans and defining goals aligned with the company’s mission and strategic direction. Oversee and manage daily branch operations, with a focus on customer service and financial performance. Increase branch productivity through employee training, effective budgeting, process improvements, and identifying growth opportunities. Manage logistics operations including air and ocean transportation, local distribution, drayage, and warehouse functions. Ensure operational excellence by aligning practices with customer requirements and internal company guidelines. Apply Standard Operating Procedures (SOPs) to resolve operational issues and drive continuous improvement. Investigate and report service failures, accidents, misconduct, security incidents, or claims to the appropriate departments for timely resolution. Prepare and distribute daily, weekly, and monthly performance reports; brief team leaders on operational highlights and issues. Lead daily management meetings to review previous day’s performance and develop action plans for current operations. Manage end-to-end employee processes in partnership with HR, including recruitment, retention, performance management, promotions, succession planning, and compensation strategy. Develop high-performing teams by motivating, organizing, and fostering teamwork to achieve set productivity goals. Support sales initiatives and assist in acquiring new business opportunities with both Samsung and non-Samsung clients. Handle internal and external reporting requirements, including communications with SDS HQ in Korea. Forecast and manage monthly and annual revenue and net income targets. Requirements Bachelor’s Degree in business-related field, logistics or Supply Chain required 13+ years of Logistics Management experience required. 5+ year experience as a logistics manager with a proven record of leadership and performance required Strong understanding of the international transportation/ freight forwarding industry required Strong cross-functional teamwork, collaboration, interpersonal, written, and verbal skills. Great interpersonal skills, with the ability to communicate openly and effectively Detail oriented with the ability to multi-task Proficient with Outlook, Microsoft Office applications such as Excel, PowerPoint, Word TMS and WMS system experience preferred Ability to travel up to 10% in the US Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits

Samsung SDS America supports your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.