LN Venues, Director of Premium Sales and Service
8 Days Old
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
The Director of Premium Sales & Service is responsible for the long-term retention and growth of our full season, membership, group, and hospitality package members as well as other revenue-generating programs as added to the product portfolio. This will include the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals. This sales position will be responsible for multiple amphitheater/ballroom/club retention sales within an assigned region.
WHAT THIS ROLE WILL DO
Responsible for establishing, nurturing and maximizing positive relationships with existing members and annually renewing their full season memberships via all touchpoints- calls, emails, seat visits and events
Design, present and execute annual proposals to existing premium clients and referrals
Develop new business sales opportunities by generating referrals, prospecting, and upselling current accounts
Meet and exceed specific levels of activity, appointments and revenue goals while exceeding the member expectation
Serve as the venue sales ambassador in the community while partnering with the local Convention and Visitor’s Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations
Work in partnership with the Director of Regional Business Development as well as Sales Coordinator to cover specific shows to network with current and prospective guests to ensure the show experience is exceeding expectations
Enter all pertinent customer interaction information in KORE/Salesforce.com for efficient reporting and historical data purposes
Report directly to the Regional Director
WHAT THIS PERSON WILL BRING
Bachelor’s degree in sports/entertainment management, business or related field is required
Five to ten years direct business to business sales experience, preferably in premium seat sales, sponsorship, media or sports marketing
A proven track record in relationship building and networking skills with ability to interact effectively and professionally with all levels of an organization
Demonstrated experience in managing sales funnel across multiple entertainment/sports properties with a sense of urgency, sometimes under a high level of pressure
Self-starter and entrepreneurial spirit with hands-on approach towards retention of existing memberships
Highly motivated, naturally assertive, with a positive attitude
Excellent organizational and time-management skills
Prior experience with Archtics and KORE/Salesforce.com is a plus
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
WEALTH: 401(k) program with company match, Stock Program Reimbursement
FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
#J-18808-Ljbffr
- Location:
- Riverside, MO, United States
- Job Type:
- FullTime
- Category:
- Sales