MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.

SUMMARY: This position is responsible to supervise and manage the Information Technology (IT) Department. Manage the day-to-day computer operations, data entry, database management, telephone systems, hardware and software, system development; and research and analyze system problems. Activities include the implementation, administration and maintenance of software and hardware that supports site Local Area Networks, the agency’s Wide Area Network, firewalls/VPNs, cloud hosted network servers, and user workstation platforms in a multi-site environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Oversee and manage the IT Department staff
• Directs the planning, budgeting, and operation and resource management of the Information Technology Department
• Provides technical leadership for administrative systems and serves as a technical resource to departments regarding information service’s needs, including Program site visits.
• Responsible for the security of mission critical data (clients’ records, financial data, employee records) and its availability to the end user.
• Serves as a technical resource to departments regarding information service’s needs.
• Develop, support and maintain the Agency’s databases, network services and security programs.
• Coordinates the development and extension of administrative data services with user departments throughout the Agency.
• Responsible for providing direction for oversee programs based on the strategic planning of the agency which includes the design, direction, integration and deployment of all performance assessment and improvement activities within the organization.
• Actively participate in the PQI System and serve on the PQI Council and participate on other PQI Teams as assigned
• Defines and delivers a cost-effective, reliable computing infrastructure and architecture to support existing and emerging applications.
• Continually improve the agency’s model for support of centrally managed systems and maintain accountable services.
• Coordinates with Data Compliance and management programs.

OTHER RESPONSIBILITIES:

• Comply with all applicable training requirements.
• Comply with all company safety, personnel and operational policies and procedures.
• Comply with work schedule to ensure effective operations of Agency programs.
• Contribute positively as a member of a productive and cooperative team.
• Perform other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English.
• Possess advanced computer skills.
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups.
• Flexible work schedule including evenings, nights, weekends, and holidays.
• Ability to set appropriate limits, work under deadlines and multi-task.
• Ability to organize, prioritize, self-motivate, and deliver results.
• Excellent communication and listening skills.
• Possess strong work ethics.
• Successfully pass Law Enforcement background screening.
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.
• Must have reliable transportation
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
• Mission driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally.
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Effective organizational and planning skills
• Information systems management; to include programming, data processing, systems design, and data base administration.
• Must exhibit leadership, team building skills, and a strong customer-orientation in working with the leaders of administrative departments to improve our system.
• Valid driver’s license

EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

• Bachelor’s Degree in Computer Science or equivalent
• Minimum of 5-years’ experience in an upper-level management position within IT
• Microsoft Certified Systems expert preferred
• Minimum of 3-years’ experience with various hardware and software platforms

BENEFITS:

• Health Insurance
• Life insurance
• Dental Insurance
• Vision insurance
• Short- and Long Term Disability
• 120 hours of PTO accrued biweekly starting at day 1 of employment
• 13 Paid Holidays to include Employee’s birthday and Date of Hire
• 403(b) with employer match up to 3%

GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to perform the essential functions of the job successfully. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 40lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

MENTAL DEMANDS: Must handle new and diverse work problems daily. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency.

WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.

The Society of St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer.