Salary: $6,250.00 Monthly Location : Austin, TX Job Type: Classified Regular Full Time Job Number: 202600011 Division: Innovation and Technology Division Opening Date: 10/07/2025 Closing Date: Continuous FLSA: Non-Exempt

General Description GENERAL DESCRIPTION:

This is an entry-level professional responsible for leading complex business analysis efforts, eliciting and documenting requirements, and drive process improvements to support strategic organizational goals. This role involves collaborating with stakeholders and managing multiple initiatives. Collaborates tobridge the gap between business needs and technical solutions, ensure projects meet project objectives and adhere to TABC standards for project management. Works under moderate to minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions 30%

ESSENTIAL JOB FUNCTIONS (EJFs):

Coordinates, elicits and analyzes user requirements, procedures, and problems to improve existing systems; and coordinates and analyzes computer system capabilities, workflow, and scheduling limitations. Lead the elicitation, documentation, and validation of complex business requirements through stakeholder interviews, workshops, surveys, data analysis and other applicable techniques, ensuring comprehensive and actionable outcomes. Analyze and model current business processes, identify inefficiencies or gaps, and recommend innovative solutions to enhance operational effectiveness and drive strategic initiatives. Collaborate with technical teams to translate business requirements into functional specifications, ensuring solutions meet stakeholder needs and align with project objectives. Act as a primary liaison between business units, project teams, and external vendors, managing expectations, resolving conflicts, and facilitating effective communication. 30%

Create, analyze, and review data to identify areas of opportunity for the agency. Data Analysis and Reporting: Conduct advanced data analysis to identify trends, insights, and opportunities, creating actionable reports and presentations for senior leadership. Project Leadership: Lead or support multiple projects simultaneously, managing scope, timelines, and deliverables while ensuring alignment with business priorities. 30%

Ensure project deliverables meet quality standards and align with defined requirements before completion or delivery. Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation. Validate solutions through testing, user acceptance testing, and post-implementation reviews to ensure they meet business requirements and quality standards. Assist with writing, executing, and validating test cases. Support the implementation of new processes or systems by developing training materials, conducting user training, and facilitating change adoption. Ensure all analysis and documentation adhere to organizational standards, industry best practices, and regulatory requirements. 5%

Develops training curriculum and conducts formal training sessions covering assigned systems module and ensures that a migration plan is in place for deployment to production and includes processes to support the maintenance Service level Agreement.

5%

Performs other duties as assigned.

MQs, KSA, License/Certifications MINIMUM QUALIFICATIONS:

Education : Graduation from an accredited four-year college or university with major coursework in

business administration, computer science, management information systems, or a related field.

Experience : A minimum of one (1) years of full-time work experience in business and/or system analysis work.

Applicable Substitutions : Experience and education may be substituted for one another. Preferred Qualifications :

2+ Years in Project Management

2+ Years in a Business Analyst or Advanced System Administrator Position

2+ Years Eliciting Requirements

2+ Years in User Acceptance testing and Implementation

2+ Years in Process Workflow Analytics

CBAP, CCBA, or other relevant certifications are highly desirable but not required.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge Advanced critical thinking and ability to solve complex business problems. Expertise in eliciting and documenting detailed, actionable requirements. Skills Strong attention to detail and commitment to delivering high-quality results. Adaptability to changing business needs and project requirements. Exceptional analytical and problem-solving skills. Strong verbal and written communication skills, with the ability to present complex information clearly to diverse audiences. Abilities Ability to influence and negotiate with stakeholders. Proven leadership and mentoring abilities. Ability to manage multiple priorities in a fast-paced environment. Strong interpersonal skills to build relationships with diverse stakeholders. REGISTRATION, CERTIFICATION OR LICENSURE: Possess a valid Texas driver's license, if applicable Criminal Justice Information Services (CJIS) security awareness training Additional certifications may be required to be registered, certified, or licensed in a specialty area. Physical Requirements/Supplemental Information PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:

Describe the physical and working requirements. Reminder these are necessary for FMLA and accommodations.

This position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines.

This position is expected to work in the office but may be eligible for situational or hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours. MILITARY OCCUPATIONAL SPECIALIST (MOS) CODE: Veterans, Reservists or Guardsmen with an MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply: For more information see the Texas State Auditor's Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions Supplemental Information The Texas Alcoholic Beverage Commission reserves the right to adjust compensation based upon legislative mandates in regard to TABC's and/or an employee's contribution to the?Employees Retirement System. In compliance with Senate Bill 321, agencies that hire a person who has retired from the Employees Retirement System (ERS) or the Law Enforcement and Custodial Officers Supplemental Fund (LECOS) on or after September 1, 2009, are required to remit a surcharge each month the return-to-work retiree is employed. Candidates meeting these requirements will be offered a lower base salary to cover the surcharge. The Commission will conduct a criminal history and driver record check with the Texas Department of Public Safety in accordance with applicable standards on all finalists for this position. More than one position may be filled from this posting. Applicants should clearly describe on their applications how they meet the minimum qualifications for the position. Qualifications may be verified through testing. Resumes will not be accepted in lieu of the completed application. Incomplete applications may not be considered. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Alcoholic Beverage Commission participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization; For more information, see: https://www.e-verify.gov/about-e-verify/what-is-e-verify Males between the ages of 18 and 25 years, inclusive, may be required to furnish proof of either selective service registration or exemption there from as a condition of state employment. The Texas Alcoholic Beverage Commission adheres to the Veteran's Preference granted in Chapter 657 of the Texas Government Code and the Former Foster Children Preference granted in Chapter 672 of Section 1, Subtitle B, and Title 6 of the Texas Government Code

Regular (Non-Commissioned) Employees Health Insurance Employees are provided comprehensive health coverage which includes prescription drug and vision benefits. Full time (30 hours or more a week) employees: the State pays 100% of the employee's premium and 50% of the dependent's premium. Part time employees: the State pays 50% of the employee's premium and 25% of the dependent's premium. Newly hired employees must complete a 60 day waiting period to receive health insurance benefits unless they are a direct transfer from another agency that participates in the Employees Retirement System of Texas Group Benefit Plan. Dental Coverage Employees and eligible dependents may enroll in a choice of dental insurance plans or a dental discount plan and pay a monthly premium. There is no waiting period for dental coverage. Tax Free Savings Accounts Employees may enroll in a flexible spending medical and/or dependent care account. These accounts increase take home pay by allowing employees to pay for planned out-of-pocket health and day care costs tax-free. Retirement When an employee qualifies, there is security in receiving monthly annuities upon retirement from State employment. Payments are based upon average salary, service credit and retirement date. All employees hired on or after September 1, 2015 will become immediate members of the State Employee Retirement System (ERS) by contributing a portion of their pre-tax monthly salary (9.5%) into a personal state retirement account. The State also contributes a percentage of your salary to the ERS retirement fund (not your personal state retirement account). To assist employees in meeting their retirement goals, employees may participate in a 401(k) or 457 Plan. Employees may contribute on a pre-tax or Roth after-tax basis. Life Insurance Upon enrollment in State health coverage, employees receive $5000 in Basic Term Life Insurance with $5000 of AD&D (Accidental Death and Dismemberment) coverage at no cost. Employees may enroll in Optional Term Life Insurance and elect 1 or 2 times their annual salary. Employees can also apply for 3 or 4 times their annual salary through Life Evidence of Insurability (Life EOI). Each election provides an equal amount of AD&D coverage. Premiums are calculated based upon age, salary and level of coverage purchased. For a premium, additional Voluntary AD&D coverage is available. Employees may choose an amount of coverage starting at $10,000 up to $200,000. Employees may also enroll eligible dependents. Dependent Term Life is available for a minimal monthly premium. The benefit includes $5000 term life with $5000 AD&D for covered family member. Texas Income Protection Plan (TIPP): Short Term and Long Term Disability If an employee is unable to work due to a qualifying disability, this benefit pays part of an employee's salary for a set period of time. Premiums are based upon monthly salary. Annual and Sick Leave Upon hire, employees begin accruing annual and sick leave hours. Employees may utilize accrued sick leave immediately upon hire. Accrued annual leave is available to use after six months of continuous State service. Annual leave is earned based upon years of creditable state employment. Paid Holidays Employees are granted several paid federal and state holidays throughout the year. 01

Do you possess a valid Texas driver license? Yes No

02

Did you graduate from an accredited four-year college or university with major coursework in business administration, computer science, management information systems, or a related field? Yes No

03

How many years of full-time work experience in business and/or system analysis work do you possess? One Year Two Years Three or More Years

04

Do you possess any of the following experience? Please select all that apply. 2+ Years in Project Management 2+ Years in a Business Analyst or Advanced System Administrator Position 2+ Years Eliciting Requirements 2+ Years in User Acceptance testing and Implementation 2+ Years in Process Workflow Analytics

05

Please list certifications and/or trainings that are applicable to the job. Required Question