Hall Director

Benefits of working at VCU

All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.

Job Code 35231N

Recruitment Pool All Applicants

Posting Number req7383

Unit Student Affairs (Vice Provost) MBU

Department DSA/Housing

Department Website Link https://housing.vcu.edu/

Location VCU

Address 907 Floyd Ave, Richmond, VA 23284 USA

Duties & Responsibilities

Summary:

Overall responsibility for a residence hall of approximately 400 to 1,700 residents. Responsibilities include hiring, training, supervising, and evaluating all undergraduate staff in collaboration with a full-time Administrative Assistant and/or part-time student Office Assistant. Coordinate the administrative functions of a residence hall community, which include: facility management, maintenance, record keeping, resident employment, and resident conduct and care. Provide leadership in promoting an atmosphere within the residential community that supports academic achievement and fosters responsible decision-making. Coordinate community and resident development through social and educational programming, community council advising, and the development of living-learning communities (if applicable). Advise individual residents, resident leaders, and resident groups. Participate in an on-call duty rotation for approximately 3,000 residents. Serve on departmental and university-wide committees.

Qualifications

Community Management (40%) Crisis - Work closely with university staff in crises; respond to emergencies to support residents and housing operations during weather-related or scheduled university closures, campus-wide disruptions, campus-wide health concerns or pandemics, public assemblies, etc. On-Call Duty - Serve in rotating on-call coverage for the campus with other professional live-on staff and develop a duty schedule with building resident staff to ensure coverage. Conduct and Care - Enforce and support all university and departmental policies and regulations, in cooperation with Residential Life and Housing and Resident Conduct and Academic Integrity; assist in the administration of the university's conduct process for residents living in residence halls by serving as a conduct officer. Clery Compliance - This role is classified as a CSA (Campus Security Authority). Assist in the collection, review, and assessment of Clery Reportable incidents and training of student and professional staff in Clery Reportable Crimes. Conflict Resolution - Provide appropriate mediation and referral for individual residents and staff as needed. Administration - Maintain proper building records, file annual reports, and meet all area and departmental deadlines. Academic Support - Actively implement academic initiatives designed to further facilitate resident success, partnering with Living Learning Communities; bringing campus resources into the residence hall, and working with faculty and academic advising to ensure resident success in residence halls. Liaison - Work to build relationships with the building housekeeping supervisor, the area housekeeping staff, facilities/maintenance personnel, information desk staff, mailroom staff, the Central Housing Office, and the VCU Police Department to ensure the physical environment is maintained at an acceptable level. Budget - Administer the office supply, programming, community council, and staff development budgets. Comply with VCU purchasing card (PCard) responsibilities for online reconciliations. Facilities - Ensure that facilities issues are reported accurately and promptly to the appropriate sources; follow up to ensure facilities issues have been resolved to the satisfaction of the resident; Co-manage keys with the Administrative Assistant. Assignments - Maintain accurate room occupancy data for the hall. Work with the Administrative Services team to navigate room changes/swaps. Participate in the administration of the room/hall selection process. Customer Service - Investigate and respond to the concerns of residents, parents, university staff members, and others in a manner that provides accurate information, fosters resident development, and maintains good customer service. Staff Supervision and Development (30%) Supervision - Motivate and direct building staff of 8-14 Resident Assistants; provide formal evaluations of building staff members; conduct individual meetings to develop and review goals/outcomes achieved, and to provide and solicit feedback; facilitate weekly staff meetings to discuss issues and recognize contributions. Instruction and Training - Facilitate Residential Life training(s) and assist in the development of RA area in-services conducted for all staff throughout the year, including emphasis on topics of respect and civility, professional development, academic enhancement, leadership, and day-to-day duties of residential staff. Programming and Advising - Assist in the implementation of VCU's residential individual interactions and programming initiatives; ensure that resident staff understand programmatic learning outcomes and successfully reach them via hall programming. Directly advise the Community Council executive board to ensure that hall-wide programming initiatives are successfully implemented. Resident Development and Involvement (20%) Community Development - Foster a sense of positive community in the residence hall by using creative and innovative methods to connect to residents personally. Visibility - Be available to residents and staff; serve as a positive role model; maintain office hours; attend floor, building, and/or university events. Advising - Identify, encourage, and provide leadership opportunities to residents; serve as advisor, mentor, and resource to community councils, resident staff, and individual residents. Provide individual advising meetings for residents with academic, social, interpersonal, and adjustment concerns. Education - Ensure that programs are designed to connect residents to their floor, building, and university communities; ensure that learning outcomes for residential individual interactions and programming initiatives are reached in concert with the Assistant Director; work with the Resident Assistants and community councils to develop programs and activities that meet the diverse development needs of residents; advise community council members as they work to accomplish their goals and vision. Departmental Initiatives (10%) Assist in implementing various assessment activities and retention initiatives to improve the residential experience and resident success. Serve on a variety of department and division-wide work teams, committees, and initiatives as needed to support the mission of the department and the university. Work to build relationships with the Central Housing Office, Division of Student Affairs, and other University constituents to best support residents and staff. Represent VCU at professional conferences, on campus, and in the community. Work with Opening, Closings, Orientation, Open Houses, Preview Days, Conferences, Admissions, or other assigned areas to successfully integrate residential life initiatives and information sessions throughout the academic year and summer. Other duties as assigned.

Education:

Master's required in Higher Education

Salary:

$49,500.00

University Slotting 35231N/Hall Director 1 State Role Code 29144

FLSA University Employee

Job FTE 1

Exemption Status Exempt

Restricted Position No

E-Class UF - University Employee FT

Job Category University Employee

ORP Eligible No

Salary Range 49,500

Compensation Type Salaried

Target Hire Date 7/10/2025

Contact Information for Candidates

Shonda Pulley spulley2@vcu.edu 804-828-7666

Documents Needed to Apply Cover LetterResumeThree professional references