Overview Join to apply for the Global Services Director role at BDO USA . The Director, Global Services creates a vision for both Procure to Pay (P2P) and Credit to Cash (C2C) global service delivery activities and drives these strategies throughout our organization. This role works closely with our CFO, BDO RISE Leadership and other segment leaders to ensure alignment of requirements and the delivery options. Additionally, this role determines and explores other opportunities to ensure our Global Service operation is optimized. Job Duties Develops the strategic direction of Global Services that drives organizational efficiency and effectiveness in the areas of Credit to Cash (C2C) and Procure to Pay (P2P). Develops and analyzes the key operational data and performance indicators to achieve the Global Services vision. Identifies and reviews both industry and market trends and applies in the development of Global Service strategies. Drives continuous improvement, automation, and standardization of processes. Leads, motivates, and develops a high-performing team focused on service excellence and our core values. Ensures cost optimization and resource efficiency across all services lines. Builds strong relationships with leadership across segments as well as with BDO RISE leadership. Promotes collaboration, knowledge sharing, and the continued professional growth of our teams. Ensures readiness for future growth including infrastructure and service scalability. Other duties as required to ensure the successful operation of Global Services. Supervisory Responsibilities Leads the P2P and C2C functions with direct reports in each area. Additional reporting roles may be defined as part of the evolution of this area. Qualifications, Knowledge, Skills, and Abilities Bachelor’s degree, required; focus in Accounting or Finance, preferred. Ten (10) or more years of Finance Management experience, required. Supervisory experience, required. Experience in Procure to Pay (P2P) and/or Credit to Cash (C2C), preferred. Global Services or Shared Services experience, preferred. Proficient in the use of Microsoft Office Suite, specifically Excel, required. OneStream or similar Business Intelligence systems experience, preferred. Experience with Oracle Cloud ERP or similar ERP system, preferred. Other Knowledge, Skills & Abilities Strong verbal and written communication skills. Excellent customer relationship skills. Able to work in a deadline-driven environment while handling multiple complex projects/tasks with attention to detail. Able to rely on extensive experience and judgement to plan, execute and accomplish goals. Ability to work well under pressure while dealing with unexpected problems professionally. Communicate and interact with all levels of employees and management. Excellent project management skills. Able to interact and build consensus among people. Compensation Individual salaries offered to a candidate are determined after consideration of numerous factors including qualifications, experience, skills, and geography. Range examples: National, Maryland, NYC/Long Island/Westchester: $180,000 - $230,000; Chicago area ranges also noted in postings. About Us Join us at BDO, where you will find more than a career — you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture emphasizes meaningful connections, curiosity, and being true to yourself while making a positive difference. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. We provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. The ESOP stands as a compelling addition to our Total Rewards benefits offerings. We are committed to delivering exceptional experiences to middle market leaders by sharing insights-driven perspectives and focusing on quality and resilience to positively impact our people, clients, and communities. Legal and Equal Opportunity Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. BDO USA, P.A. is an EO employer M/F/Veteran/Disability. Seniority level Director Employment type Full-time Job function Finance and Accounting/Auditing Industries: Accounting Referrals increase your chances of interviewing at BDO USA by 2x. Get notified about new Director of Services jobs in Chicago, IL.

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