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General Manager / Director of Operations – High-Growth Flagship Wellness Studio

3 Days Old

This Is Not a Typical Spa Job.
If your skills, experience, and qualifications match those in this job overview, do not delay your application. This is a career-defining opportunity to help lead a high-growth, doctor-designed flagship wellness studio located in one of the most prestigious plazas in the region — Whole Foods Plaza, next to Sephora . Tranquility Now is redefining massage and stress relief through automated zero-gravity massage combined with guided meditation . No oils. No therapists. No chaotic staffing headaches. The technology does the heavy lifting. You lead the operation, the experience, and the growth. About the Role This is a General Manager / Director of Operations role for a hands-on leader who wants real ownership, real responsibility, and real upside. You are the on-site leader of a flagship location, responsible for: Membership growth Operational excellence Guest experience Culture and standards Helping scale a concept designed for expansion This is not a passive management or “sit behind a desk” role. Who This Role Is For You are: A proven closer (memberships, fitness, wellness, hospitality, or retail) Operations-minded and systems-driven Someone who wants to build , not just clock in and out Comfortable being the visible leader of a premium studio Energized by innovation, wellness, and high-end environments Willing to put in focused effort early to earn long-term leverage and upside If you’re looking for a low-intensity, work-from-home, or lifestyle role, this is not it. Why This Role Is Different First-of-its-kind, doctor-designed concept with real growth potential Automated workflow = lean team, clean systems, no staffing chaos Prestigious location with high-end clientele Clear expectations, clear standards, clear growth path Performance-based upside for high performers Opportunity to help shape systems, culture, and future locations Your Mission Drive membership sales and retention Deliver an exceptional guest experience Own day-to-day operations with discipline and pride Enforce standards and SOPs consistently Refine systems as the brand scales Be a culture-setter and leader , not a supervisor Experience Required Sales experience (memberships, wellness, fitness, hospitality, or similar) Leadership or management experience Strong communication and people skills High accountability, high standards, high energy Schedule & Commitment (Please Read Carefully) This is an on-site leadership role during a growth phase . Expected schedule (Year One build phase): Monday–Thursday: 9:00 AM – 7:00 PM Friday: 9:00 AM – 6:00 PM Saturday: 9:00 AM – 4:00 PM Sunday: Closed Important: This intensity is intentional, temporary, and milestone-based — not permanent. As the business stabilizes and membership milestones are achieved, time is systematically bought back through: Earlier Fridays Added support coverage Reduced weekly hours Transition toward a 5-day leadership schedule Build first. Stabilize second. Delegate third. Compensation & Upside Base salary starting at $60,000/year Automatic increase to $65,000/year upon achieving 175 active members at ~$180 ARPU Performance-based bonuses tied to growth milestones Additional upside tied to equipment sales Exit-aligned bonus opportunity Expected total compensation: $60,000 – $150,000+ per year , depending on performance and growth. High performers are rewarded. Period. The Bottom Line This is a rare opportunity to step into a cool, modern, fast-growing wellness brand where your impact actually matters. If you want to build something meaningful, grow personally and professionally, and be rewarded for execution, we want to meet you . Apply now. Please do not contact the office directly. Keep all correspondence here on Indeed, and we will reach out promptly. xsgimln — Dr. Ferris | Founder, Tranquility Now
Location:
Pittsford
Category:
Leisure, Tourism And Entertainment