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General Manager / Director of Operations – High-Growth Flagship Wellness Studio
3 Days Old
This Is Not a Typical Spa Job.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
This is a career-defining opportunity to help lead a high-growth, doctor-designed flagship wellness studio located in one of the most prestigious plazas in the region — Whole Foods Plaza, next to Sephora .
Tranquility Now is redefining massage and stress relief through automated zero-gravity massage combined with guided meditation .
No oils.
No therapists.
No chaotic staffing headaches.
The technology does the heavy lifting.
You lead the operation, the experience, and the growth.
About the Role
This is a General Manager / Director of Operations role for a hands-on leader who wants real ownership, real responsibility, and real upside.
You are the on-site leader of a flagship location, responsible for:
Membership growth
Operational excellence
Guest experience
Culture and standards
Helping scale a concept designed for expansion
This is not a passive management or “sit behind a desk” role.
Who This Role Is For
You are:
A proven closer (memberships, fitness, wellness, hospitality, or retail)
Operations-minded and systems-driven
Someone who wants to build , not just clock in and out
Comfortable being the visible leader of a premium studio
Energized by innovation, wellness, and high-end environments
Willing to put in focused effort early to earn long-term leverage and upside
If you’re looking for a low-intensity, work-from-home, or lifestyle role, this is not it.
Why This Role Is Different
First-of-its-kind, doctor-designed concept with real growth potential
Automated workflow = lean team, clean systems, no staffing chaos
Prestigious location with high-end clientele
Clear expectations, clear standards, clear growth path
Performance-based upside for high performers
Opportunity to help shape systems, culture, and future locations
Your Mission
Drive membership sales and retention
Deliver an exceptional guest experience
Own day-to-day operations with discipline and pride
Enforce standards and SOPs consistently
Refine systems as the brand scales
Be a culture-setter and leader , not a supervisor
Experience Required
Sales experience (memberships, wellness, fitness, hospitality, or similar)
Leadership or management experience
Strong communication and people skills
High accountability, high standards, high energy
Schedule & Commitment (Please Read Carefully)
This is an on-site leadership role during a growth phase .
Expected schedule (Year One build phase):
Monday–Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
Important:
This intensity is intentional, temporary, and milestone-based — not permanent.
As the business stabilizes and membership milestones are achieved, time is systematically bought back through:
Earlier Fridays
Added support coverage
Reduced weekly hours
Transition toward a 5-day leadership schedule
Build first. Stabilize second. Delegate third.
Compensation & Upside
Base salary starting at $60,000/year
Automatic increase to $65,000/year upon achieving 175 active members at ~$180 ARPU
Performance-based bonuses tied to growth milestones
Additional upside tied to equipment sales
Exit-aligned bonus opportunity
Expected total compensation:
$60,000 – $150,000+ per year , depending on performance and growth.
High performers are rewarded. Period.
The Bottom Line
This is a rare opportunity to step into a cool, modern, fast-growing wellness brand where your impact actually matters.
If you want to build something meaningful, grow personally and professionally, and be rewarded for execution, we want to meet you .
Apply now.
Please do not contact the office directly. Keep all correspondence here on Indeed, and we will reach out promptly. xsgimln
— Dr. Ferris | Founder, Tranquility Now
- Location:
- Pittsford
- Category:
- Leisure, Tourism And Entertainment