Executive Director Job Description Job Title: Executive Director FLSA Status: Exempt (Salaried)

Summary Responsible for the overall leadership, supervision, health, and performance of the organization. This role involves designing and leading the execution of the integrated sales and marketing strategy and business development efforts. The Executive Director is instrumental in shaping the organization's culture and preparing the leadership team to manage operations effectively. The role includes oversight of daily operations, census and utilization, and delivery of high-quality services while ensuring compliance with local, state, and federal regulations. Essential Responsibilities - Draft organizational philosophies and policies, including standards, procedures, and quality improvement activities, and lead strategic 2-year plan implementation with the COO. - Lead facility budget and growth strategy development, including billing rates and fee schedules. - Develop partnerships with stakeholders, shareholders, industry regulators, and community partners. - Oversee and mentor department heads; manage operational departments such as facilities, transportation, dietary, and admissions. - Act as liaison with licensing and accrediting bodies, funding sources, and contracting agencies. - Ensure compliance with all Louisiana Adult Brain Injury provider regulations and other applicable laws. - Work flexible hours, including evenings, weekends, and holidays, as required. - Establish and oversee committees such as safety, quality, and infection control. - Design and implement the NLR organizational structure for efficient daily operations. - Ensure employee performance aligns with NLR values and corporate policies. - Participate in strategic planning with corporate personnel to drive business objectives. - Maintain awareness of market trends, competitors, and regulatory changes. - Engage in government relations, trade associations, and public relations for brand awareness. - Uphold high ethical standards and act as a role model. - Develop leadership succession plans and a positive work environment. - Implement and manage local policies in compliance with corporate and state regulations. - Execute marketing and business development plans. - Identify organizational risks and opportunities to protect business interests. - Recruit, train, and develop department leaders to manage key business functions. - Foster transparency and collaboration to promote a culture of accountability. - Lead performance reviews to support staff engagement and development. - Ensure performance targets are met across departments. - Maintain all operational documentation, including records, reports, and licenses. - Investigate and report policy violations and suspected mistreatment. - Report inspections and legal inquiries to COO and corporate on the same day received. - Provide weekly reports covering financials, staffing, facility issues, and client updates. - Ensure HR policy compliance, including EEOC adherence and proper documentation. - Administer disciplinary procedures when required. - Other duties as assigned. Business Operations & Fiscal Management - Maintain census, manage utilization, and maintain financial viability of the facility. - Assist with billing, rate setting, collections, and fee schedules. - Identify risks and opportunities to protect and grow the business. - Develop and monitor the facility's budget and revenue goals. - Ensure accurate reporting of weekly financial, operational, and staffing updates to the Executive team. - Lead local implementation of corporate marketing and organic business development strategies. Human Resources - Recruit, train, evaluate, and retain high-performing staff in collaboration with HR. - Ensure staff performance aligns with company standards and policies. - Promote employee engagement and provide opportunities for growth and advancement. - Implement and enforce company HR policies and disciplinary procedures. - Ensure compliance with EEOC and employment standards. Qualifications - P&L experience and ability to manage a business plan. - Aptitude and sensitivity for working with individuals with Brain or Spinal Cord Injury. - Understanding of clinical and business operations of the facility. - Minimum of 3 years' experience in a TBI/SCI healthcare setting preferred. - Must pass Level 2 criminal background check. - Bachelor's degree in Healthcare Administration, Human Services, Business, or related field, or equivalent experience. LPN License preferred. - At least 5 years of management experience preferred. - Proficient in Microsoft Office and Outlook. - Excellent communication and language skills. - Must be TB screened and CPR certified. -Must be willing to obtain CBIS certification (company provided). Physical Requirements - Ability to remain stationary for extended periods. - Ability to walk and stand for long periods. - Ability to operate office equipment and computers. - Ability to lift and move up to 50 pounds. - Willingness to travel up to 25%. **Salaried employees work 40 hours/week or until job is completed**