Executive Director - Card Marketing Operations Leader
Location: Wilmington, DE
Executive Director - Card Marketing Operations Leader Are you ready to redefine marketing execution across 40 products and 15 distribution channels? Join us as the Card Marketing Operations Leader and drive strategic transformation to impact millions of customers daily. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. As an Executive Director - Card Marketing Operations Leader in Card & Connected Commerce you will lead a global team to transform marketing execution. You will collaborate with partners to design and implement campaign strategies, building the operational engine that drives billions in revenue. Your leadership will foster a culture of excellence, driving strategic thinking and process optimization across 40 products and 15 distribution channels. Job Responsibilities: Inspire and develop a global team of 140 marketing professionals. Collaborate with senior marketing leadership and partners to align strategic roadmaps. Foster a high-performance culture of ownership, accountability, and continuous learning. Enhance service delivery, campaign execution, and customer satisfaction. Design and implement an operational transformation roadmap focused on process improvement. Partner with Marketing Transformation to automate workflows and marketing capabilities. Lead a team to deliver thousands of marketing assets across 15 distribution channels. Oversee project planning, requirements definition, and seamless transition from planning to execution. Implement governance and tools to improve resource allocation and cross-functional communication. Required Qualifications, Capabilities, and Skills: Proven track record of building and leading high-performing teams. Catalyst for change with the ability to build trust and drive organizational transformation. Skilled in solving complex problems and creating actionable plans. Champion of continuous improvement and strategic execution. Natural collaborator and influencer with strong relationship-building skills. Minimum 15 years of progressive leadership experience in Marketing Operations. Experience managing large-scale global teams across diverse operational functions. Expertise in campaign management, marketing automation platforms, and workflow optimization. Strong understanding of marketing data, analytics, and performance measurement. Bachelor's degree required. About the company J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr
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