Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe. Your New Role The Director, User Research is responsible for overseeing a distributed WB Games User Research team responsible for helping to create best-in-class games with maximum potential commercial outcome. Responsibilities will include developing a vision, mission and culture, managing and growing a team, developing and improving new methodologies, and ensuring the team has the capacity needed to support our projects. Your Role Accountabilities Managing and motivating a distributed team across 3 countries

Support team members in setting professional goals and developing personalized career growth plans, fostering a culture of continuous learning and development

Identify key challenges and develop appropriate solutions

Support and advise lead researchers in developing research roadmaps and schedules, ensuring alignment with broader organizational goals

Develop, evaluate and implement new processes and tools as the need arises

Stay informed on what is happening in the research field at large to ensure WB Games is up-to-date and current with the most advanced developments

Ensure that research insights are elevated and communicated effectively to WB Games leadership, enabling meaningful product decisions across the organization

Assist with user testing (usability, playtesting, etc.) as needed

Qualifications & Experience 10+ years in Games User Research with 5+ years in management of managers with focus on scaling UX research

Experience with console, PC, and mobile games

Familiar with game design theory and development process for video games

Demonstrated ability to grow both a user research group and direct reports, as well as bringing products and services to market quickly and making appropriate cost/user experience trade-offs

Demonstrated strategic business building approach to research Influence stakeholders to increase demand for discovery research Embrace and apply continuous learning of UX trends within teams Uplevel research impact to top leadership across development studios and relevant verticals (marketing, finance etc) Pioneer partnerships with data analytics, QA, and market research to align problem spaces, triangulate findings, and develop big picture insights

BA/BS pertaining to human-computer interaction, psychology, or user research with applicable experience preferred

Knowledge of research design, qualitative, and quantitative methodologies

Strong organizational, analytical and presentational skills

Excellent written and verbal communication skills

Working knowledge of Tableau or similar BI tools

Familiarity with usability testing tools such as Qualtrics, etc.

Passion for video games

The Nice to Haves Graduate degree pertaining to human-computer interaction, psychology, or user research strongly preferred

Statistical experience and data modeling desired, but not required

How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.