FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services. At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. The Director of Software Program Management will successfully lead and oversee the planning, execution, and delivery of complex software development projects. The Director of Software Program Management will be responsible for managing multiple software projects simultaneously, ensuring successful program delivery and meeting program goals. The successful candidate will have extensive experience in software development, team management, and program management. The Director is also highly experienced in the areas of Warehouse Execution and Control Systems (WES, WCS), Material Handling Systems (MHS), Control Systems, and Warehouse Management. This will require a strong emphasis on managing multiple stakeholders and proactive communication. Extensive industry experience, along with the ability to practice judgment to plan and accomplish company goals, will be a priority. PRIMARY RESPONSIBILITIES INCLUDE: Develop and implement strategies to achieve program goals and objectives. Lead and manage a cross-functional team of software project managers, software engineers, quality engineers, and solution consultants to ensure successful program delivery. Develop and maintain program plans, budgets, and resource requirements. Manage and track program progress, and ensure programs are delivered on time, within scope, and within budget. Work closely with cross-functional teams to ensure program requirements are met, risks are mitigated, and issues are resolved. Develop and maintain program documentation, including program plans, status reports, and risk assessments. Evaluate program outcomes and implement process improvements to increase efficiency and effectiveness of program delivery. Communicate program progress, risks, and issues to stakeholders, including senior management, program sponsors, and clients. Manage vendor relationships and contracts to ensure successful program delivery. Understand specific capabilities within complex supply chain applications and leverage advanced knowledge to assist with design and implementation efforts. Oversee difficult concepts and complexity of Fortna project governance activities and tools in the delivery of projects. Leverage advanced consulting skills to facilitate resolution of issues. Oversee the hiring and training of associates, and manage change across stakeholder groups. Drive innovation related to the conceptualization of new, and improved tools, templates, and methodologies. REQUIRED QUALIFICATIONS: Education / Work Experience: Bachelor's degree in Computer Science, Engineering, or related field 10+ years successfully managing and delivering software development projects/programs Knowledge and experience with software development methodologies and tools, including Agile and Scrum Experience managing and mentoring teams of software project managers and development teams Certifications: Project Management Professional (PMP®) certification preferred Knowledge / Skills / Competencies: Expert business acumen competencies, demonstrating extensive understanding and exceptional skills with demonstrated application Paramount level experience in project management Exceptional level of understanding of how to manage both directly and indirectly across multiple workstreams and projects Demonstrated high level ability to manage projects and teams remotely Leads by example through developing broad project leadership that effectively assigns responsibilities and sets clear expectations Extensive ability in listening, as well as oral and written communication competencies High understanding of solving complex problems and developing solutions as well as teaching and developing others in this area Expert abilities to develop and manage budgets across multiple projects, workstreams, and programs Demonstrated high ranking ability to proactively engage with Project Accountants in the management and communication of the budgets Exceptional time management Expert presentation development and delivery skills Superior client management and project leadership skills Highly proficient understanding of PM software, Microsoft Office Excel, Word, PowerPoint, Project, and SharePoint Other Qualifications: Ability to travel domestically and internationally Ability to perform essential requirements of the position WORKING CONDITIONS : When working in-office, there may be periods of sitting at a desk and viewing a computer screen for extended periods of time. The ability to speak and clearly hear, in-person and by telephone; use of hands to handle, feel, or operate standard office equipment; and ability to reach with hands and arms. Associates are frequently required to walk and stand. The noise levels in this work environment are usually quiet. In adherence to ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. When traveling to client sites, essential requirements may involve a physical presence in various environments and locations. Physical stamina may be required for prolonged standing, bending, stooping, and/or working in cramped quarters. Exposure to potentially dangerous tools and equipment amidst a variety of building materials is probable, as is occasional exposure to moving mechanical parts. The noise level in the work environment can vary from being relatively quiet to moderate, to excessive. Safety shoes or boots may be required in certain situations. Additional safety clothing including gloves, hardhats, and devices to protect eyes, mouth, or hearing, will be worn as necessary. All Associates are entitled to work in environments where risks to their health and safety are properly controlled. Alongside Fortna taking the appropriate steps to provide information on the Health and Safety requirements of the country they are working in, it is the Associates’ responsibility to ensure they are aware of and follow these Health and Safety requirements, noting that regulations can vary significantly from one country to another. Associates are reminded that they have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Associates must follow Fortna’s policies and guidelines, and cooperate at all times with their co-workers to help everyone meet their legal requirements. If in doubt, Associates should speak with their Resource Manager or a Site Manager within the country they are visiting. This position description should not be considered all-inclusive.