Director, Social Services

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position:

Director, Social Services

The Director, Social Services is responsible for ensuring the quality of behavioral health services delivered across the Homeless Services Sector. They will identify, implement and assess program models, train all staff involved with behavioral health services, share in the hiring and evaluation of mental health employees, and represent the agency in professional meetings and other community events.

Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty.

Location: New York, NY 10023

Minimum Qualifications:

• The position requires a Master's Degree in Social Work, Licensed Masters Social Work (LMSW) or Licensed Clinical Social Worker (LCSW) preferred
• Five or more years of experience in the administration of human services programs, including quality assurance experience.

Director, Social Services Principal Responsibilities:

1. Ensure quality of behavioral health services delivered.
2. Identify and implement program models, evaluation procedures and outcome measures.
3. Maintain compliance with contractual and agency requirements.
4. Establish linkages with community service providers.
5. Provide training to staff in techniques of supporting persons with behavioral health issues.
6. Lead Grand Rounds style clinical case conferences.
7. Provide input to the Hiring Authority on the selection and evaluation of staff assigned to specialized mental health positions.
8. Represent the agency at professional behavioral health and community events.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, visit:

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!