Director Sales - Customer Success & Growth

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Responsibilities:
Sales Leadership: Drive end-to-end sales processes, including pipeline creation, deal closure, and revenue growth for IT services across enterprise accounts. Client Relationship Management: Build and maintain strong CXO/VP-level relationships to ensure client satisfaction, retention, and expansion. GTM Strategy: Develop and execute go-to-market strategies targeting USA business (NN & EE segments), collaborating with marketing, delivery, and presales teams. Account Growth: Identify opportunities to upsell, cross-sell, and expand services within existing accounts. Collaboration: Partner with Delivery, Solution Architects, and Practice Leads to align client needs with organizational capabilities. Reporting & Forecasting: Maintain accurate sales forecasts, account plans, and business reports for executive management. Key Skills & Experience: Experience: Minimum 10 -15 years in IT Services sales with hands-on experience in enterprise accounts. Industry Knowledge : Deep understanding of Cloud, Infra & AI/Analytics, ERP, CRM, Security, and Digital services. Client Focus : Strong record of building CXO/VP-level relationships and driving client success. GTM Expertise : Experience developing USA-focused go-to-market strategies. Background Advantage : Prior technical experience as Solution Architect, Delivery Manager/Director, or SDM transitioned into sales. Communication & Leadership : Excellent executive presence, negotiation, and stakeholder management skills.
Location:
Albany, CA, United States
Job Type:
FullTime
Category:
Sales And Related Occupations