Director, Sales & Account Management page is loaded Director, Sales & Account Management Apply locations ARE Dubai - Property# BCB2 515, Dubai CommerCity

Are you the right applicant for this opportunity Find out by reading through the role overview below. Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R1605362 Job Title: Director, Sales & Account Management Job Description We are hiring an experienced & skilled leader in Sales / Client Relationship Management to drive growth strategy in our client base. The incumbent will manage existing strategic clients in the south region of the UAE marketplace. You will be responsible for identifying potential business growth opportunities, designing & presenting Concentrix's value proposition, improving P&L position, and executing the market strategy for the clients this position will serve. Key Responsibilities: Growing the base account portfolio by increasing CNX wallet share and selling new offerings. Partnering with customers to understand their business needs and objectives. Building and maintaining strong, long-lasting customer relationships. Developing and executing strategic plans to achieve sales targets. Building pipeline, collecting client requirements, developing BPO solutions, and closing deals. Defining Concentrix’s value proposition, win strategy, and differentiators. Effectively communicating the value proposition through proposals and presentations. Understanding industry-specific landscapes and trends, reporting on forces that influence budgets and strategic directions. Qualifications, Experience & Attributes: 15+ years of experience, including at least 5 years in contact center or outsourcing space. Understanding of commercial models & financial statements. At least 2 years of experience in Account Management, Sales, Pre-Sales, or Consulting. Good understanding of market landscape & connections with senior client executives. Knowledge of emerging technologies in the BPO space. Experience in CRM BPO / outsourcing industry. Proficient in Arabic and English. Strong ability to learn quickly and operate effectively in a global organization. Excellent communication, presentation, and negotiation skills. Location: Dubai - Property# BCB2 515, Dubai CommerCity Language Requirements: Time Type: Full time Application deadline: 2027-05-01 Note: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. About Concentrix We’re a global technology and services leader powering the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. We are a human-centered, tech-powered, intelligence-fueled organization. Every day, we help over 2000 of the world's best brands solve their toughest business challenges. Our services include designing brand experiences, building AI technologies, and driving revenue through loyalty programs. We design, build, and operate end-to-end solutions across enterprises, at speed and scale. Our team includes strategic thinkers, technologists, engineers, and operational experts committed to transforming how companies connect, interact, and grow globally. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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