Director, Product Management

New Today

Why Now?
ZoomInfo is transforming how sales professionals work through our AI-powered GTM Intelligence Platform. With 45,000 customers and $1B+ in revenue, we've launched ZoomInfo Copilot as our foundational product for front-line sellers. Now we need a growth-focused product leader who can drive unprecedented adoption, engagement, and retention across our user base. The success of this role will directly impact our ability to transition customers to our next-generation AI experiences and establish ZoomInfo as the essential daily workflow for every sales professional.
Mission
Lead the growth product strategy for ZoomInfo's Sales and Copilot products, driving user adoption, engagement, and retention through data-driven optimization and world-class user experiences. This role oversees critical user lifecycle initiatives across our 45,000 customers, with responsibility for transforming how sales professionals discover, adopt, and maximize value from our AI-powered capabilities.
The Opportunity
As Director of Product Management for our GenAI-powered Copilot, you'll lead 3-4 product managers transforming how enterprises leverage AI agents across the user lifecycle. You'll drive adoption of our LLM-native platform, converting existing users to agentic workflows while leveraging our unmatched proprietary B2B data assets. This role combines consumer-grade growth practices with enterprise-scale AI implementation.
What You’ll Do:
Growth Strategy & Execution
Define and execute the growth product strategy focused on new user onboarding, activation, feature adoption, and retention
Lead the transformation of our user experience through funnel optimization, reducing friction at every step of the customer journey
Drive the migration strategy for transitioning existing users to ZoomInfo Copilot and chat-based agentic experiences
Develop and execute data-driven experiments to improve key metrics including activation rates, feature adoption, and user retention Metrics & Optimization
Own and optimize critical growth metrics including user activation, engagement, retention, and Copilot adoption
Build comprehensive dashboards and analytics to track user behavior and identify optimization opportunities
Implement sophisticated A/B testing and experimentation frameworks to continuously improve the user experience
Partner with data science to develop predictive models for user behavior and churn risk Team Leadership
Build and lead a team of 3-4 product managers focused on growth initiatives
Foster a culture of rapid experimentation, data-driven decision making, and customer obsession
Develop strong partnerships with Engineering, Design, Data Science, and GTM organizations
Mentor and develop product talent with a focus on growth and optimization skills User Experience Excellence
Champion user-centric design principles to create simple, intuitive experiences from complex capabilities
Lead user research initiatives to deeply understand user behavior, motivations, and friction points
Drive the simplification of our product experience, making powerful features accessible to all users
Ensure our product delivers consumer-grade experiences in an enterprise context What You Bring:
Required Qualifications
6-8 years of product management experience, with at least 3-4 years focused on growth, funnel optimization, or user engagement
2+ years of experience managing product teams and developing product talent
Demonstrated track record of driving growth metrics in B2C or PLG B2B SaaS products at scale
Deep expertise in funnel optimization, A/B testing, and data-driven product development
Excellence in cross-functional leadership and stakeholder management
Strong analytical skills with the ability to derive insights from complex data sets
Track record of transforming complex products into simple, engaging user experiences Preferred Qualifications
Experience with AI/ML-powered products, particularly conversational or agentic interfaces
Background at companies known for exceptional growth practices
Experience in Sales Tech, MarTech, or related enterprise software categories
Track record of successfully migrating users to new product experiences
Experience with both B2C and B2B growth strategies
Background in companies that have scaled from $100M to $1B+ in revenue Our Culture & Values
Bias for action - we move fast and optimize for velocity
Data-driven decision making with rapid experimentation cycles
Obsession with user experience and removing friction
Continuous improvement mindset - getting 1% better every day
Enthusiasm for AI technology and its potential to transform how people work
Strong focus on measurable impact and business outcomes What We're Looking For
Growth Mindset : You think in funnels, conversion rates, and user lifecycles. You've successfully optimized user journeys and can point to specific metrics you've improved.
Simplicity from Complexity : You've taken complex products and made them simple and intuitive. You can share specific examples of how you've reduced user friction.
Data-Driven & User-Centric : You balance quantitative insights with qualitative user understanding. You know when to trust the data and when to dig deeper with user research.
Builder Mentality : You're hands-on and comfortable diving into analytics, creating prototypes, and working directly with designers and engineers.
Team Leader : You've built and led high-performing product teams. You know how to hire, develop, and retain top product talent.
Impact & Scale
Drive growth and adoption across a user base of 45,000 customers
Own retention and engagement for products generating $1B+ in revenue
Lead the strategic transition to AI-powered sales workflows
Build and lead a world-class growth product team
Shape the future of how sales professionals work at one of the fastest-growing enterprise software companies #LI-PS1 #LI-hybrid #LI-remote
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.
Apply
Location:
Waltham

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