At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.

Brief Role Descriptions:

The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.

Primary Responsibilities:

Develop and maintain a global privacy risk assessment framework aligned with regulatory requirements, organizational appetite, and industry best practices.

Lead the privacy risk assessment program across global organization to proactively identify, assess, and manage risk across enterprise-wide

Implement procedures, guidance for conducting privacy risk assessments for first line teams

Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different markets, regions and business units

Provide first line governance and advisory of risk assessment activities across first line teams to support consistent and effective risk assessments across enterprise.

Define and report key risk and performance indicators for privacy risk assessment activities.

Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders

Collaborate with Enterprise Architecture, Enterprise Data Management and Third-Party Lifecycle management teams to integrate privacy risk activities across existing processes and tools

Serve as the subject matter expert for identifying, documenting, and assessing privacy risk and effective controls

Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones

Lead requirement activities for PRA tooling and processes

Qualifications:

A strong strategic approach with 8+ years prior experience including process improvement in privacy risk

Strong knowledge of and experience in enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company

Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.

Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement

High degree of organization, individual initiative and personal accountability, and resiliency.

Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.

Proven ability to manage multiple demands successfully within a matrixed organization.

Track record of creating and leading strong cross-functional teams

Enjoys solving large and complicated problems.

Ability to maintain a positive, ‘can-do’ attitude