Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We are actively seeking a highly technical and influential thought leader to join our team as a Director, Payment Network Technology Risk. This pivotal individual contributor role demands a proven track record of partnering with senior business and technology leaders to proactively identify and strategically mitigate complex technology risks. The ideal candidate will possess a profound, hands-on understanding of global Credit and Debit Card Payment Network architectures (spanning both legacy systems and cutting-edge modern stacks), viewed through a dual lens of deep technical insight and robust risk management expertise within a fast-paced financial services payments environment. Responsibilities: Serve as a technical authority, providing rigorous oversight and feedback to Payment Network Line of Business (LOB) integration activities, including strategic initiatives, tooling, processes, and technical requirements. Strategically influence Capital One's Payment Network LOB reliability roadmap, leveraging your deep understanding of resilient system architectures and large-scale operations. Collaborate intensely with LOB architects, product managers, engineers, and Site Reliability Engineering (SRE) teams to thoroughly comprehend existing technologies, processes and approaches, driving impactful changes. Provide expert counsel on the development and implementation of robust policies and standards to effectively guide our critical technology migration and modernization efforts. Basic Qualifications: Bachelor’s Degree or military experience At least 10 years of experience in technology, reliability engineering, operational resilience, or risk management At least 3 years of experience with payment networks, financial payment processes or technologies Preferred Qualifications: Understanding of payment network transactional processing systems, real-time analytics, and fraud detection technologies within a high-volume financial context. Prior experience working directly within or extensively collaborating with the technology and/or operations teams of a major global payment network (e.g., Visa, Mastercard, American Express), understanding their unique operational models and resilience challenges. Strong technical or business architecture experience with major card payment networks (e.g., authorization, clearing/settlement systems, fraud, or dispute technologies). Possess a recognized Cloud certification (e.g., AWS Solutions Architect Professional, GCP Professional Cloud Architect, or other relevant cloud engineering/architecture certifications). Demonstrated experience with financial sector regulatory practices and providing effective challenges from a second line of defense perspective. Proven expertise in performing, documenting, and effectively communicating complex technology risk assessments to diverse audiences. 5+ years of hands-on, practitioner experience with large-scale public cloud technologies (AWS and GCP), including advanced cloud tooling, best practices, and technical architecture patterns. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

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