About Turn/River Capital Turn/River Capital is a private equity firm that applies a proprietary growth engineering strategy to investing, partnering with software businesses to accelerate growth and build enduring value. Founded in 2012 and based in San Francisco, the firm has $5.6 bn in committed capital and invests globally with a focus on North America and Europe.

Role Director, Office and Administration (reporting to the COO) will oversee and optimize the firm’s workplace and administrative operations, ensuring a professional, efficient, and high‑performing environment.

The leader will be responsible for all office and infrastructure decisions—ranging from long‑term real‑estate planning and the build‑out of new office space to the daily employee experience across our San Francisco HQ, international office, and flexible spaces. The role also includes leadership and development of the EA Manager, as well as stewardship of the firm’s knowledge base and key administrative systems.

The ideal candidate is an experienced operational leader with a proven ability to create structure, streamline processes, and foster a culture of excellence and collaboration.

Key Responsibilities

Oversee the firm’s physical office environment, ensuring a polished, professional, and functional space.

Provide direct leadership to the Workplace Manager, EA Manager, and overall office team.

Act as internal owner and strategic partner to the Construction Project Manager in the planning, design, and build‑out of new office space.

Oversee all office and infrastructure decisions, including long‑term real‑estate planning and day‑to‑day employee experience across locations.

Manage vendor relationships, office services, supplies, and facilities maintenance while ensuring compliance with health, safety, and security requirements.

Lead office planning initiatives, including seating arrangements, design improvements, and space utilization strategies.

Establish and refine best practices for supporting senior executives, ensuring consistency, efficiency, and high‑quality administrative support.

Develop and implement administrative policies, systems, and workflows to increase operational efficiency, including standards for scheduling, travel, communications, and special projects.

Partner with IT to plan and deliver firm‑wide technology and systems initiatives, ensuring clear communication, smooth adoption, and strong end‑user support.

Manage administrative budgets and monitor spend across relevant categories.

Support firm‑wide initiatives that enhance workplace culture, team engagement, and operational excellence.

Qualifications

10+ years of progressive experience in office management, administration, or operations, ideally within financial services, investment management, or the legal industry.

Proven people leader with at least 6+ years managing and developing diverse, high‑performing teams; a known coach, motivator, and talent retainor.

Strong organizational skills with a proven ability to streamline processes and implement best practices.

Experience overseeing office relocation, build‑out, and workplace infrastructure projects strongly preferred.

Exceptional interpersonal and communication skills, with the ability to build trust across executives and staff.

Demonstrated ability to balance strategic oversight with hands‑on execution.

High degree of professionalism, discretion, and sound judgment.

Bachelor’s Degree required.

Location San Francisco, hybrid work model.

Compensation

Annual base salary of $280,000 plus variable compensation based on skill, experience, and organizational requirements.

Eligible to participate in the Turn/River carry program and discretionary bonus program.

Benefits And Perks

An opportunity to make an impact across multiple high‑growth tech firms.

Competitive salary and discretionary bonus.

Medical, dental, and vision insurance covered 100% for employee and dependents.

Flexible vacation policy.

401(k) matching.

Paid parental leave.

Commuter benefits.

Health and wellness benefits.

Household services benefits.

Home office benefits.

Annual home office equipment reimbursement.

Donation matching.

Work from home Monday and Friday.

Energetic work environment with snacks and weekly team lunches 3 times per week, centrally located near multiple public transit lines.

A company that enjoys having fun: holiday parties, annual company offsite and retreat, annual summer work from anywhere month.

Equal Employment Opportunity Statement Turn/River provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity or expression, natural hair styles, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other characteristic or status protected by state or federal law.

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